Rachel Jenkins

Reviews

Review of gopro

I purchased a brand new GoProHero 13…

I purchased a brand new GoProHero 13 BLACK. I took it on a vacation to Galapagos. It worked for about 10 pictures, then it blacked out. There was no way of fixing it. Upon my return (with hardly any pictures) I tried to get it repaired. Remarkably, GoPro has no system for this. I was advised there is no repair service available...anywhere. I requested a replacement, and they kept asking for information over and over again which I provided. Basically, it appears as though they make it so difficult to get an answer or any action, you just give up. There is no one you can speak to. I would never buy another product from them, and my advice to a prospective buyer is to beware.

1
Date of experience: Feb 19, 2025

Review of foxnews

A Media of Betrayal

For someone who gave over 20 yrs of viewing, you deserve the lowest ratings even below CNN and that's pretty bad. Shame on you for back stabbing President Trump but more important the American people.

1
Date of experience: Jan 20, 2021

Review of flaticon

a very good and useful wwebsite for my…

a very good and useful wwebsite for my work

5
Date of experience: Dec 25, 2023

Review of dreamstime

HORRIBLE COMPANY

HORRIBLE COMPANY. STAY AWAY.

1
Date of experience: Jan 23, 2025

Review of clover

Never ever use CLOVER as posnet

Never ever use CLOVER as posnet ! They charge me after I give black the machine for the service on the Internet on machine that I don’t have, they don’t want to stop the service unless you paid for 3 years of their service even after you closed your business ! Mean your business is closed but you still need to pay for their service ! 2 years later they send email asking for money ! WTF !!

1
Date of experience: Jan 05, 2025

Review of asos

absolutely terrible service

absolutely terrible service. Do not use this company if you expect any level of customer service from them. They are fine when they are taking your money - but awful when you need any assistance with an issue. No customer phone line - no option to speak with anyone who makes any sense, just a virtual chat and lots of assistants who cant/refuse to help

1
Date of experience: Dec 30, 2024

Review of xero

When help arrives in the form of a REAL person

Truly hard to find the answer to the question, searched through multiple pages of generic possibilities and ultimately was able to send an email requesting help. Assistance arrived within 30 mins from Wellington in the form of a REAL person whom made fixing the problem simple. Appreciate why it is cost effective to not have REAL people BUT they make a HUGE difference.

5
Date of experience: Mar 13, 2025

Review of uniqlo

A hassle to return items

For such a well known brand, Uniqlo makes returns a hassle. Not only do they charge you for returns, but the also don't even provide a returns label. I was forced to print it myself at a bookstore since I don't own a printer. Think again before ordering.

2
Date of experience: May 15, 2023

Review of irs

The incompetence of the IRS experienced

The incompetence and uselessness of the IRS is mind blowing. I have one tax form, 5695, and contacted the IRS to answer a question regarding the form. Researched it first and couldn’t find the answer so I embarked on a 90minute journey, calling the IRS 6 times and experiencing their undeniable incompetence. Three times my call went to the wrong department and each time was advised they cannot transfer me nor can that advise who to contact. Two times I was put on hold and the line disconnected on their end. And the 6th time reached the correct department, and the gentleman asked me a bunch of personal information questions, asked me several times what form I am referencing, asked me what form 5695 is for, put me on hold for 15 minutes and returned to say he cannot answer the question, doesn’t know the answer and I need to research it on my own on their website.

1
Date of experience: May 15, 2025

Review of zazzle

I ordered this rug hoping it would…Be of high quality and large enough.

I ordered this rug hoping it would arrive before Christmas, but not expecting it. Not only did it arrive the week before Christmas, but it was a high quality product with excellent printing. The size, I ordered the large, is plenty big enough for a single door entry. I will definitely use Zazzle again.

5
Date of experience: Dec 16, 2024

Review of uber

No food, no service — but they kept the tip anyway

I placed an order that never arrived.Uber Eats refunded the food — but kept the tip I gave the courier, even though no delivery happened.When I asked for a refund, they refused because I contacted them “after 48 hours.”So they paid a courier for doing nothing, and called it policy.Terrible service, zero accountability. Be careful — if something goes wrong, they won’t fix it.

1
Date of experience: May 08, 2025

Review of outlook

Just create a gmail account

I get spammed everyday from Microsoft about not properly syncing a gmail account I dont have. Customer service is an oxymoron as it doesn’t exist; just a circle jerk of online assistance algorithms that are only good at wasting time.

1
Date of experience: Jun 21, 2020

Review of Microsoft

MicroShaft

It seems that almost every Microsoft Windows 10 update breaks something on my PCs. The last one resulted in two issues: PC1: pin is no longer recognized by Microsoft, so I cannot log into my PC. The link provided in the message does not work. Thank you Microsoft. PC2: I have a message that I need to register my Windows 10 software. That has been done at least twice in the past. Thank you Microsoft. Why, oh Why didn't I buy a Mac instead of a Windows based PC? I knew better, but I didn't want to spend the extra money. I did not take into consideration the many hours I have spent resolving the problems caused by MS untested updates. Shame on me!

2
Date of experience: Jul 01, 2022

Review of indeed

99% of jobs don't respond and those…

99% of jobs don't respond and those that do respond only waste your time.

1
Date of experience: Jul 01, 2024

Review of duolingo

Initially I was learning, but the modules are becoming more poorly thought out

I've been learning Spanish using Duolingo and as I increasingly advance through the lessons they're getting more and more frustrating. I'm now on module 25 and they've completely changed the grammar structure in sentences compared to what they had already taught in earlier modules. They also have a tendency to suddenly drop 20 new words on you in one module rather than gradually, which has become frustrating. I've finally decided I'm going to check out Rosetta Stone instead. Duolingo needs to do some auditing and make some changes in the way they've laid out their lessons.

2
Date of experience: Apr 12, 2023

Review of crocs

Don't even deserve one star!

Don't even deserve one star!The worst customer experience!Ignoring emails and phone calls. If you can't fulfil orders, don't take people's money!

1
Date of experience: May 07, 2020

Review of capterra

Capterra helped me a lot for finding…

Capterra helped me a lot for finding software alternatives easily and to see how users rated the software.

5
Date of experience: Mar 22, 2022

Review of bitdefender

Bitdefender cannot even spell my name…

Bitdefender cannot even spell my name correctly . Their problem solving skills are are even worse , endless guessing does not solve a license problem .

1
Date of experience: Mar 23, 2024

Review of siteground

Siteground sucks too much donkey…

Siteground sucks too much donkey banana.They disabled 300 email accounts on our siteground account for no reason then waited 3 days to even respond to help.Useless.And they will probably respond to this with an AI generated apology.

1
Date of experience: Apr 30, 2025

Review of sendgrid

the free plan seemed like the perfect…

the free plan seemed like the perfect solution for our company's site but we started having issues with the platform after a week of integration, no updates to customers about the issues, the support tickets are practically useless they never get looked at, had to upgrade my plan to pro to atleast get some level of chat support, the system which itself was unreliable and would disconnect while the support team is looking for answers in backend, and no probable solution was provided after 1 hour with support on chat and the documentation doesn't cover the issue you may have(it didn't cover ours). contacted the support multiple times to as to resolve the issue and found that it may be associated with dns maintenance that took place earlier

2
Date of experience: Jun 03, 2020