Jackie Smyth

Reviews

Review of chess

Top customer service!

I work in IT Management and rarely see such excellent attention to soft skills in communication as Nick showed with my issue. Well done, appreciate the time and effort.

5
Date of experience: Apr 07, 2021

Review of intuit

Awful experience

It was an incredibly frustrating experience I've never encountered before. My company (a US-based company) has an EIN and bank accounts in the US (including Paypal, Zelle, etc.). I signed up for a free trial of QuickBooks on behalf of the company. One of the company's clients paid an invoice using QuickBooks Payments, but QuickBooks required (after my client paid) a personal SSN to transfer the money to the company's account. I tried to explain that, as a foreigner, I don't have SSNs, but the support team seemed to need more understanding, and I was left disappointed after almost one hour on the phone. It was an awful experience - never again.

1
Date of experience: Dec 17, 2024

Review of mcafee

I purchased Mcafee protection years ago…

I purchased Mcafee protection years ago and didn't renew it. Since then I have had super aggressive emails pestering me to renew, they are a horrible company and wouldn't recommend buying this to my worst enemy. I am sick to death of deleting them, then they pop up with their extremely irritating emails or messages saying this is the final warning blah blah blah. Still getting non stop messages to this day.

1
Date of experience: Nov 27, 2024

Review of marketwatch

Need severe investigation into the…

Need severe investigation into the alleged activities. Imo

1
Date of experience: Mar 11, 2021

Review of lego

I had an issue to resolve and the…

I had an issue to resolve and the operator called tulli was beyond helpful, she was soo kind and had such a positive attitude.

5
Date of experience: Jun 25, 2025

Review of venmo

Juan F

Juan F. Just tried to hurry through the process without actually assisting the issue. He gave me my case number then I asked a follow up question and he immediately ended the chat. What a freaking joke.

1
Date of experience: Jul 17, 2024

Review of typeform

AWESOME!!! I've used both the free and paid…

I've used both the free and paid versions, on and off, for several years (whenever I've had a project come up requiring the use) Typeform is SO EASY to use and SO VERSATILE - I highly recommend it. I'm a professional photographer who has used it to send questionnaires out to high school seniors, asking them a range of questions. I love that I can add a photo with each question. So many awesome features that make MY questionnaires look professional and legit (compared to others).

5
Date of experience: Feb 20, 2020

Review of Spotify

Spotify double charged me for several…

Spotify double charged me for several months and refused to refund the additional charges. Despite having a monthly paid subscription, last year I was hearing tons of ads for several weeks so assumed my subscription had lapsed, so I re-upped. But they simply charged for both. Didn't notice until recently. They have no customer service phone number so you will have to text talk with rep (bot?). I wasted the best part of an hour and just ended up canceling both my subscriptions out of sheer frustration.

1
Date of experience: Jun 10, 2024

Review of songkick

Lack of info

I was not properly informed about the tickets of the event. In the Songkick’s site they announced that they have no info about the tickets. What they should do, is have a link and direct us to the artist’s or the venue’s site where we could buy the tickets. As a result i couldn’t get into the show.

1
Date of experience: Aug 25, 2018

Review of shutterstock

Operating illegally (at least in the…

Operating illegally (at least in the UK) by not notifying me before taking payment that I was auto-enrolled into a subscription (I thought I had made a one-off purchase) total scam be warned.

1
Date of experience: Nov 05, 2024

Review of miro

It deletes all my data when I try to…

It deletes all my data when I try to make a frame

1
Date of experience: Nov 19, 2024

Review of alibaba

Exceptional quality

I am really happy, that I finally found high quality cotton suppliers in China. Thank you Alibaba! :)

5
Date of experience: Apr 11, 2025

Review of buymeacoffee

Thanks to Tina

Thanks to Tina for perservering with a preview image problem. After a few weeks there are now no longer any issues.

4
Date of experience: Aug 13, 2024

Review of apple

Apple blows

Apple blows Had an auto update and now my phone hasn't worked for 4 days because the pin code changed by itself....... just says iPhone unavailable......

1
Date of experience: May 09, 2025

Review of abebooks

There should be a minus zero stars…

There should be a minus zero stars choice, they do not deserve one star. They do not reply to customer service emails. No phone numbers to call. You're screwed if you need anything

1
Date of experience: Feb 10, 2021

Review of buymeacoffee

Thanks to Tina

Thanks to Tina for perservering with a preview image problem. After a few weeks there are now no longer any issues.

4
Date of experience: Aug 13, 2024

Review of apple

Apple blows

Apple blows Had an auto update and now my phone hasn't worked for 4 days because the pin code changed by itself....... just says iPhone unavailable......

1
Date of experience: May 09, 2025

Review of abebooks

There should be a minus zero stars…

There should be a minus zero stars choice, they do not deserve one star. They do not reply to customer service emails. No phone numbers to call. You're screwed if you need anything

1
Date of experience: Feb 10, 2021

Review of buymeacoffee

Thanks to Tina

Thanks to Tina for perservering with a preview image problem. After a few weeks there are now no longer any issues.

4
Date of experience: Aug 13, 2024

Review of apple

Apple blows

Apple blows Had an auto update and now my phone hasn't worked for 4 days because the pin code changed by itself....... just says iPhone unavailable......

1
Date of experience: May 09, 2025