Jacob Dukes

Reviews

Review of sage

Great Customer Service

Over the last few days I have had to contact Sage for some help. Andrew Shone, was a great help and talked me through all the steps. Have previously had help from Andrew before and he always make things clear for me to understand. Thank you Andrew, great customer service.

5
Date of experience: Sep 26, 2023

Review of springer

I received the book promptly and…

I received the book promptly and without any issues. Everything was as expected.

5
Date of experience: Nov 21, 2024

Review of kobo

Love it

Love it! Easy to purchase, product is great and functions as they describe. Couldn't be happier with my new e-reader!

5
Date of experience: Jun 06, 2025

Review of ispringsolutions

Excellelent experience

Excellelent experience. using ispring is very helpful in my activities. The technical support service is very efficient. Best Regards.

5
Date of experience: Jan 17, 2023

Review of ihg

Less than zero....

Less than zero..... did not expect this from this company. They told us that from the get go we would receive 30,000 points only to find there are zero, none, nada. Looks like we will have to escalate this with our Attorney General.

1
Date of experience: Sep 12, 2020

Review of ihg

Never again!

So upset, came for a wedding party for two nights. Walked I'm and the room smelt so bad of mildew and smoke, they offered to change the filter but said they were booked and could not give us another room. Also they charged my card an extra $50 without even telling me, and when asked they said thay was "damage hold" and depending on my bank I would get it back 7-10 days after check out. Also pool and the fitness center were both "not in service " for use. So disappointed with this hotel! Never again!

2
Date of experience: Jul 29, 2021

Review of gopro

What a load of rubbish!

What a load of rubbish!Ordered products from the GoPro site and products haven't turned up. They've got my money though! No customer service - tried to contact them several times and no one comes back to you - absolutely crap experience.

1
Date of experience: Mar 28, 2022

Review of dynadot

Great experience in here

No Body

5
Date of experience: Feb 08, 2025

Review of asos

ASOS is my one stop shop

ASOS is my go to place! The customer service is great! Nothing is ever an issue!

5
Date of experience: Mar 25, 2025

Review of wpengine

Tristin B is a rockstar

Tristin B is a rockstar! I was having issues on pointing website to WP Engine. I've been diagnosing the issue for hours and Tristin was able to figure out the issue for me in minutes.

5
Date of experience: Mar 23, 2024

Review of speedtest

Speedtest only shows the Highest speed achieved

Speedtest only shows the absolute maximum reached at any point during the test. It needs to show your average speed to be useful to any real degree at all. My test showed speeds between 30-40 except for the last second or two of the test - then it jumped to about 100. Speedtest reported my speed as 100. I watched the whole test and with an average of between 30-40, to report only the speed at the very end is not honest or accurate at all. Use Speedof.me - it does several tests and shows the average speed of all of them combined. Much more accurate and honest. I've tried both several times over a few weeks. The speeds reported are not even close. Speedtest.net always shows exaggerated much higher speeds than what I really get consistently.

2
Date of experience: Jun 13, 2020

Review of irs

Super Great Customer Service!

After countless on-hold and disconnected calls over the past 4-5 months I finally got through to a IRS Customer Service Representative (Yvonne K, Badge # 1003434741) who knew what she was doing and talking about! So thankful for her super good (great) Customer Service skills. She was able to listen effectively and efficiently to my inquiry and then provide an appropriate resolution accordingly. Thank You Yvonne K! It's definitely more people like you that should be hired by the IRS and that are adequately named and fitted to represent a major organization such as them. Keep up the great work! :)

5
Date of experience: Jul 18, 2024

Review of barnesandnoble

A great experience ordering and…

A great experience ordering and receiving my recent book order. I just more coupons came with the membership as they used to—it always prompted me to get to the store and buy books.

5
Date of experience: Apr 20, 2022

Review of barnesandnoble

Excellent and informative service in…

Excellent and informative service in the store, with the greatest amount of ease and convenience in placing the book order. Overall-I am extremely pleased.

5
Date of experience: Apr 20, 2022

Review of xbox

Have to crank up volume to hear team but makes the war carry into every room in the house

It is so loud, you have to crank up volume to here team members but the sound is so loud it carries into all the other rooms. Hate it

1
Date of experience: Dec 09, 2020

Review of temu

Waiting for credits

I have shopped here a lot recently and have been very satisfied on the whole. This time I placed 2 orders close together which arrived within 2 days of each other. However I had to return most of the items from both orders due to quality/sizing issues. They asked me to combine the returns in one bag and I requested credits to my account. Usually I receive the credits as soon as I drop my parcel off. However this time I am having to wait until they have been inspected. I am disappointed as I usually place another order straight away paying with those credits. I am wondering why this happened this time.

3
Date of experience: Jun 11, 2025

Review of Microsoft

I could not understand why offer a…

I could not understand why offer a service very low quality meantime we pay them,that pushed me to change service and luckily I am.

1
Date of experience: Dec 17, 2023

Review of mega

Best encrypted cloud storage ever

I had desperate need of cloud storage wanted to buy one....after search i subscribed for mega.nz....the best encrypted cloud storage with best customer care support even if you are free members....without any second guess.....just do it

5
Date of experience: Aug 16, 2023

Review of lonelyplanet

Argentina deserves better

I have just bought the LP Argentina guide and could not believe the decline in content since the China guide of 1986. Too many colour photos, most of which I could have downloaded from the Web. Where to stay in Mendoza? Forget it. In fact, unless you are a wine buff with an unquenchable thirst - forget Mendoza entirely. Comodoro Rivadavia, the largest city in Chubut, doesn't get a mention and you'll be hard pressed to find the overland route to Tierra del Fuego. Who is this travel guide actually aimed at? I'll never purchase another one.

1
Date of experience: Aug 20, 2024

Review of hotels

I don't want their emails!

They will not take me off their mailing list. I don't believe I ever signed up.... but even if I did it should be easy to unsubscribe from their constant marketing emails!

1
Date of experience: Jul 29, 2024