Joel Groff

Reviews

Review of farfetch

FARFETCH-has not confirmed my purchase!

I bought an expensive dress at Fartetchs website on Tuesday 24 June this week. I did not receive an order confirmation, and found that unacceptable. I have several times tried to reach out to FARFETCH without getting an order confirmation! The amount was paid properly and has been confirmed to FARFETCH. In Farfetch`s email yesterday they asked for the order number. Since I did not get an order confirmation from Farfetch I neither got an order number. Here is the invoice number shown in the bank transaction: FFPPRW82Q3ZBYXZCMLU5. On your web page it says "you’ll receive a confirmation email as soon as your order is sent." When this is not done the company appears untrustworthy and unprofessional to customers. And the phone number on Farfetchs web page does not exist, means it is impossible for customers to reach out!

1
Date of experience: Jun 24, 2025

Review of experian

Kinda had a problem trying to add…

Kinda had a problem trying to add additional credit reports.

4
Date of experience: Jun 16, 2025

Review of wpforms

One of the best contact form plugins

Up to now I have only the best experience with this plugin. It is definitely one of the best contact form plugins for Wordpress with a really quick and helpful support.Could definitely recommend it!

5
Date of experience: Jul 18, 2024

Review of wordfence

A highly recommended and necesary plugin. Magnificent technical service.

I've always used Wordfence and they really do offer a great service. Before I used the free version of the plugin, but a couple of months ago I opted for the paid version.Today I had a problem, very important and my problem was resolved in 10 minutes. I wrote in the Wordpress Wordfence forum and they responded instantly to give a solution. I was finally able to fix the problem by following his prompts. I appreciate the predisposition and concern that Wordfence has with respect to its clients. Without a doubt, both the engineers and the entire Wordfence team work wonderfully, and communication between them is immediate.A highly recommended and necesary plugin, with a magnificent technical service.Thanks for your work and for your help, especially to Adam G.Ana S.

5
Date of experience: Aug 12, 2021

Review of wayfair

I waited 21 days for a delivery…

I waited 21 days for a delivery that never came. I sent an email after the second week of waiting and they emailed me back with valuable information the email stated: Please be patient it's an international shipment. The tracking website they offer is a complete joke. I'm in the process of asking for my refund I'm very skeptical that this will be a smooth transaction. Wish me good luck.

1
Date of experience: Nov 01, 2024

Review of mercari

I purchased a printer on April 16

I purchased a printer on April 16, 2024 using Paypal. The funds were deducted from my account on April 17, 2024. The item I ordered: You:Tracking #: 273512571130 The shipper has prepared your package; however, they have not yet given it to FedEx. The estimated delivery date and package status will be updated once we've received it and as it moves through our system.Get status updates for your shipment.Please contact the shipper of your package for further information.After 7 days of ordering the shipper has not given my package to FedEx. I am unable to submiting a rating for this shipper using Mercari.

1
Date of experience: Apr 24, 2024

Review of mailchimp

Mail Chimp used to be fantastic

Mail Chimp used to be fantastic. It's gone totally downhill in recent years and the support is now so abysmal that a chat about an actual "information banner" - which happened to be mis-spelled - covering buttons required for functionality in the form builder took nearly an hour with no result. It's a huge hassle for us to move when we're so busy but they're now more or less unusable.

1
Date of experience: Apr 19, 2025

Review of flaticon

Very useful

Very useful, I use flaticon on a daily basis. Its saves my time and reduce the hassel.

5
Date of experience: Feb 26, 2024

Review of edx

Analyzing and Visualizing Data with Power BI

The training and the exercises are very understandable.

5
Date of experience: Dec 13, 2018

Review of discordapp

Account got hacked!

They do not help at all clyde the bot just messages back saying they can't help basically even know my account got hacked and got disabled for spam I'm a victim here I have had this account for over 3 years and they don't even give my report a proper look at would of been a 0 star if I could

1
Date of experience: Oct 24, 2021

Review of clover

Great customer service

Great customer service! Lakeisha Corry was amazing guided me thru the whole process. She made it seem very easy. Thank you!

5
Date of experience: Jun 26, 2023

Review of clover

These company is just terrible!!!!

These company is just terrible!!!!Run away as fast as you can!!, They are expensive, they charge you a lot of money for everything and their service is really, really bad.

1
Date of experience: Feb 13, 2025

Review of loom

Terrible customer servy. Product failure

I have to say what a problem i have had with customer support. They only have email support and i am having difficulty having my paid account. It continues to stop at 5 minutes. I have been at this for. 10 days with customer service and the people they hire are not up to apparently solving the problem. Unfortunately i need one more video to piece together or I would quit. I would never recommend!!!!!

1
Date of experience: Jan 19, 2024

Review of kayak

Probably one of the most useful…

Probably one of the most useful features of Kayak is explore. This is a useful device when looking for EF or just some bargains.Kayak - unlike GF - shows prices for (all?) Asian LCCs, and also has a very good car rental search. Yesterday, thanks to Kayak, I saved 25e on renting a car in April (Keddy by Europcar was shown, while Argus and AutoEurope were not).I agree that OJ, DOJ and more complicated Kayak routes work poorly, and often not at all.

4
Date of experience: Sep 26, 2023

Review of Zoom

Buggy live chat

I purchased a pro account, and tried to call them for tech support but was informed my account was not qualified for that, then I turned to live chat, but the live chat is extremely buggy, it kept sending duplicate messages (each message at least 8 times), it messed up the order of chat messages, and the chat keeps going back to the top, then slowly scrolling to the bottom, during this I have no control over the scrolling function. The support was patient but wasn't helpful. Plus the buggy live chat, it just annoyed me so much.

1
Date of experience: Aug 22, 2023

Review of zazzle

Great customer service and integrity

I ordered towels personalized with pictures. The pictures turned out great but the fabric of the towels was defective. They were replaced but again the fabric was defective. This was most unusual since I have always been happy with previous orders. Zazzle stood by their promise of quality and satisfaction and worked with me to obtain the replacement towels and then refunded the full cost of the product. I know I can rely on Zazzle to keep their promise to provide quality products and customer services.

5
Date of experience: Feb 05, 2025

Review of squarespace

Absolutely terrible company

Absolutely terrible company. Deceptive in their auto renew-- they charged me for a subscription even though I explicitly elected to not have my domain renew. They charge subscription separately from domain, so choosing to turn off billing to the latter doesn't save you from a sneaky auto renew bill from the former. When I went to cancel my subscription, they offered 0 refund-- what a dog$hit company.

1
Date of experience: Aug 23, 2024

Review of redbubble

Really quick delivery and well-designed…

Really quick delivery and well-designed product it got to me in 4 days.

5
Date of experience: May 15, 2024

Review of co

It's an honor to be part of the…

It's an honor to be part of the organization. Joining International Business Times UK is truly a dream come true, and I'm excited to contribute to such a prestigious platform.

5
Date of experience: Mar 14, 2025

Review of glassdoor

Do not trust Glassdoor, they lie…

They keep removing not only my negative reviews of a past employer but other former employee negative reviews as well. I contacted customer service and they tried to tell me I had posted multiple reviews and violating their community guidelines as a result. That isn’t even possible in their system. They won’t leave a single review of mine up for this former employer. Former employer is getting negative reviews removed and posting positive ones- Upper management and family of the owners reviews(glowingly positive of course) are left up even though it is a violation for them to post reviews. Total sham of a site. I have lost all confidence and trust in Glassdoor.

1
Date of experience: Aug 03, 2023