Chloe Roberts

Reviews

Review of campaignmonitor

Always a good experience...

In all my interactions with Campaign Monitor support, I've had my questions answered clearly and quickly. They also have a series of training videos and a large number of support articles, so there have been times when I found answers without contacting support.

5
Date of experience: Feb 10, 2023

Review of campaignmonitor

Always a good experience...

In all my interactions with Campaign Monitor support, I've had my questions answered clearly and quickly. They also have a series of training videos and a large number of support articles, so there have been times when I found answers without contacting support.

5
Date of experience: Feb 10, 2023

Review of campaignmonitor

Always a good experience...

In all my interactions with Campaign Monitor support, I've had my questions answered clearly and quickly. They also have a series of training videos and a large number of support articles, so there have been times when I found answers without contacting support.

5
Date of experience: Feb 10, 2023

Review of yourpestassassin

Wasp nest removal

Contacted the company to deal with a wasp nest that I had in my eaves. John came out, explained what he was going to do, dealt with it swiftly and didn’t have to call him to come back out. Highly recommend 👍

5
Date of experience: Aug 13, 2022

Review of smartsheet

If you choose Smartsheet, prepare to pay forever!!!

If you choose Smartsheet, prepare to pay for it forever. I continue to be inappropriately billed for Smartsheet access despite having confirmation that my account was cancelled over a month ago.

2
Date of experience: Feb 24, 2024

Review of seatgeek

We decided at last minute to attend a…

We decided at last minute to attend a sporting event and the process of purchasing tickets on SeatGeek website was very easy to do

5
Date of experience: Dec 03, 2024

Review of issuu

Amazing prompt customer service.

No Body

5
Date of experience: Aug 27, 2020

Review of indiegogo

I support 2 projects not happy

I support 2 projects, one has take way too long and the other one a bad quality product

2
Date of experience: Feb 18, 2022

Review of houzz

Houzz Credit Card Payment Option NOT Available During Checkout

Houzz Credit Card was initially offered during previous checkout - However, no longer offered - Called and was told LINK was going to be emailed for CC application - Email received expressed link is not working / unavailable - Disappointing because full house reno completed and all new living items to be purchased in next 30 days!

2
Date of experience: May 05, 2025

Review of facebook

Facebook will quite happily allow…

Facebook will quite happily allow racism bullying you name it’s allowed but as soon as you say something negative about Liverpool football club they close your account down will no reason

1
Date of experience: Jun 13, 2025

Review of care

Probably not on the company itself

Probably not on the company itself. I just had a no show and I'm not happy about it

2
Date of experience: Mar 05, 2024

Review of yoast

In addition to being a great tool for…

In addition to being a great tool for doing the SEO of a site, I am a beginner in the use of WordPress and this plugin was a wonderful discovery. They solved a big problem despite the fact that it was not their plugin that worked badly, but a widgets within my site. They patiently solved the problem and helped me anyway solving it with professionalism and patience.They deserve 5 stars for both the great plugin and the support.

5
Date of experience: Jan 24, 2025

Review of wordfence

Technical Issue

I had a technical issue and, having signed up to the premium service, I got great support, they identified the problem and solved it.

5
Date of experience: Jun 19, 2025

Review of smallpdf

Michelle was really helpful to me

Michelle was really helpful to me. I’m super grateful for her help and patience.

5
Date of experience: Apr 04, 2024

Review of Shopify

Customer Service Is NOT EXISTING.

Customer Service Is NOT EXISTING.So my shop is available for Shopify Payments but for any reason its payment gataway can`t be found anywhere for me to add it and to use it. At first Shopify Customer Service Agreed that my store should have this option. The told me this can be fixed very soon, when some "review" will be finished....and now its more than a month passed. Nothing happens! For this month I`ve contacted them 4 times...all 4 times they keep telling me "you haven`t recieve our email? You should" etc. (no email was sent to me by the way) . Shopify Customer Support keep telling me some BS and not giving me a SIMPLE answers to my questions! No SUPPORT AT ALL! SIMPLY WAIT FOR SOME GUY DO SOMETHING and WE DON`T KNOW WHEN, ALL WE CAN DO IS RESUBMIT YOUR TICKET. TOP TOP TOP SUPPORT!!

1
Date of experience: Apr 25, 2025

Review of mailchimp

Terrible customer service

Account suspended over unclear "prohibited content" by a bot. When asked to clarify which and how to fix the issue, the customer service will wash their hands off your query and will tell you to go elsewhere.Honestly take their advice by never using their service to begin with, it's a waste of your time.

1
Date of experience: Sep 28, 2022

Review of lowes

Lowes' randomly canceled my order and I was cheated by the customer service

A few days ago, I ordered some Ring cameras from Lowe's online while they were on discount. The order was supposed to arrive in two days, but after the two days passed, it got canceled with no explanation, and by then, the discount had ended.I contacted customer service, and they told me I could place a new order and call back to get the discount reapplied. So, I bought the cameras again and received them, but when I called back, they said they had no record of my previous call and couldn't apply the discount or offer a gift card.In the end, I felt tricked into buying the cameras at a higher price and was left frustrated by the whole experience.

1
Date of experience: Jun 22, 2024

Review of discordapp

Completely hopeless

Completely hopeless. I've never encountered an app this bad in terms of registration and support.

1
Date of experience: Sep 16, 2021

Review of asos

I have shopped at asos for years and…

I have shopped at asos for years and placed over 200+ orders till date. Let me tell you what a waste of money that is. ASOS sent me the wrong item twice!! Each time sending a shade of jeans I did not order!! ASOS also has poor customer service that can never help you and take over a week getting back to you. I think it’s time I stopped shopping here and spent my money where it’s worth it! Finally got the correct shade of jeans I wanted from the brand site itself and they were on sale compared to asos trying to rip customers off.

1
Date of experience: Jun 21, 2025

Review of uniqlo

So incredibly bad

So incredibly bad. After sending back an item following their instructions they are refusing to refund, telling me to deal with Evri who appear to have lost the package. Uniqlo claim my tracking number is invalid, even though they emailed it to me and I can see it works fine on Evris website. This followed a horrible experience trying to pick the parcel up in the first instance from their store. Having to queue for an hour after the store had lost the package. Absolutely bonkers system.

1
Date of experience: Dec 20, 2022