Karen Collins

Reviews

Review of adobe

ai generated pics, supporting genocide

why is adobe stock allowing fake ai generated photos of the palestinian genocide on their site without making it abundantly clear they're fake? disappointing, and horrifying.

1
Date of experience: Nov 13, 2023

Review of smartsheet

DO NOT USE this Companies Products

DO NOT USE this Companies Products! I work in a small company. We had a sales person call us and convince us to give their product a try for a year. We used the product and it worked. We did feel it was over priced for what it did though. The software was set to renew and at 9:00 pm the last night of renewal we received an email from a different sales rep stating that our price was to increase 65% for the year. Within 3 minutes we responded back and said this will not work for us. Way too expensive. Over the next month we sent multiple emails to the new rep stating that the price was too expensive for us. Finally after the month we had a phone call with them. Again, said it would not work and we wanted to cancel. Because of HIS delay in responding back we were past the 30 day cancellation window. To make a long story short over the next six months we filled out multiple forms with accounting, customer service and spent hours on the phone explaining and sending email trails showing the process we had gone through to cancel. Each phone call we were told it "shouldn't" be a problem. I thought is was finally complete when we received a statement from the accounting department with a "0" balance. Whew. Almost immediately we found out they had turned us over to a brutal collection agency. After discussing with our legal counsel we paid for a full year of service which we did not use and had no plans to use it. He said we would spend more fighting in court. They are a fraudulent and dishonest company. I feel they work in conjunction with the legal team to take advantage of customer. RUN AWAY QUICK and spread the word to avoid this company.

1
Date of experience: Apr 02, 2025

Review of mindbodyonline

Anees has been so helpful throughout…

Anees has been so helpful throughout our training. He walked me through everything I needed to know and was patient with all of my questions. He was extremely responsive and made sure that I thoroughly understood everything before we launched our studio. He has followed up and made sure things continue to run smoothly. I cannot say enough good things about his patience, kindness, and help throughout this process. It made everything so much easier. Thank you, Anees!!!!

5
Date of experience: Apr 25, 2024

Review of mailerlite

Migrated to a new version of mailerlite…

Migrated to a new version of mailerlite and now they are charging 5x more for the same service. New mailerlite is just more expensive, nothing got improved.

1
Date of experience: Jun 01, 2024

Review of homeadvisor

Never again with Home Advisor! Awful.

Signed up for Home Advisor. A company that claimed to be "Expert Home Builders" called with all of our personal info. When they called their number was hidden and reflected the last number that had called my home. A new scam? Asked about title of our home. Then gave me a fake number of 1-855-290-9939 as contact. Wanted to come bid on the project I listed I needed on Home Advisor. The guy talking to me who got my info from Home Advisor sounded like he was in a call center, not an office where someone provides a trustworthy service through an allegedly trustworthy site. Later, I call the number. They don't answer identifying WHO they are. When you ask you're told, "Can you hold please." When you push for an answer it's "We're Home Builders Group." Oh, okay, so you're not "Expert Home Builders," I say. "Is that correct?" "You're another name". Wonderful. Nice to know. FYI: Original caller gave name of Alex, but no more. When I called Home Advisor complaint and customer service to inform them this odd person who got personal info from THEIR site didn't seem legit, they sent me in circles of confusion. Bouncing me around to other people. Disconnecting me twice. (That must be a strategy they use to discourage the complaint.) No concern at all that my personal info was misused from their site. Home Advisor customer service was clueless. Blamed it on "system issues." Absurd, right? Then was transferred to a complaint department who couldn't find the "Expert Home Builder's" contact in their system and thought it "maybe was a contractor that never had an account but had another account." You think? How about you know who has access to people's info who sign up on your site, okay? What in the world is going on here with Home Advisor. My advice is NEVER SIGN UP WITH HOME ADVISOR. They can't even protect your personal info and assure that some criminal scamster isn't going to take your info and show up to your home.

1
Date of experience: Jan 26, 2022

Review of experian

Test of Experian worked

When I applied at the Credit Union for a loan, it was rejected access. Easy to open and then reclose the security, though, so you get five stars.

5
Date of experience: Jun 01, 2025

Review of depositphotos

Immediate and friendly help

I wasn't ready for a full annual subscription and misunderstood the timing of DepositPhoto's 7-day trial. I reached out through their online chat and received immediate, friendly help to cancel the automatic renewal. Thankful!

5
Date of experience: Oct 23, 2024

Review of activecampaign

A little confused

I've been with Activecampaign for almost a year. I signed up for the 5K contacts marketing program. I have been able to collect 1K of contacts, so far. The conversions on google aren't matching. They show more. Also, the process of sending emails is very hard to understand.

3
Date of experience: Aug 07, 2024

Review of wordfence

Quick response and helpfull

Quick response and helpfull - thanks!

5
Date of experience: Feb 07, 2023

Review of google

Fake maps

Fake maps, golf of america is bullshit

1
Date of experience: Feb 24, 2025

Review of mailchimp

A warning to all

A warning to all. I made a big mistake using an image off the internet without checking rights. As a result I had to pay a fine to Copytrack - a particularly aggressive company who will pursue you relentlessly. I deleted the said image from the files on Mailchimp but I am now being hounded by Copytrack to pay €420 because the file still resides on a Mailchimp server and I can't get them to delete it.

1
Date of experience: Apr 16, 2021

Review of g

TJH Decorating Services came to work on…

TJH Decorating Services came to work on the exterior of my house and they did a great job , the person that came was named Taylor who was easy going and polite but also very professional, i was more than happy with the end result. I will have them back to do more work when needed.

5
Date of experience: Jun 29, 2025

Review of expedia

I paid for insurance via Expedia

I paid for insurance via Expedia, but they failed to deliver — now I risk being charged again.I’m now just days away from traveling to Costa Rica with my wife and two daughters, and Europcar — the rental agency — has confirmed in writing that they do not recognize the insurance, because Expedia failed to include it in the reservation.I spent hours speaking with Expedia support, provided screenshots, receipts, policy numbers, and even contact info for Europcar, who is waiting for Expedia to call. Their response? "Please call the insurer." — an external provider who cannot modify the Expedia reservation.Expedia took my money, issued the policy, and refuses to take responsibility for the failure. I now risk being charged again when I arrive — for a service I already paid for.Their handling of this case has been dismissive, slow, and frustrating.As a first-time customer, I’m shocked by the lack of accountability.I can no longer recommend Expedia to anyone.

1
Date of experience: Apr 07, 2025

Review of Etsy

Non existent customer service…

My order never arrived despite seller telling me it was on its way and offering a refund if it didn't arrive, sent many emails requesting refund but she just stopped replying.Impossible to contact Etsy for help, sent emails weeks ago still no contact from them. Contacted them through PayPal still no contact. Bought many things through Etsy over the years but never again.

1
Date of experience: Nov 17, 2024

Review of clover

Horrible customer service

1) Horrible customer service, 2) Bait and switch techniques played on you;3) Hidden fees that are not disclosed by the sales reps;4) Spending hours listening to annoying music while the representatives trying to resolve your issues; then....be my guest!!!...and sign up for Clover...Bad ...bad...bad

1
Date of experience: Apr 09, 2021

Review of squareup

Love squares Weebly site builder been a…

Love squares Weebly site builder been a cistomer for many years with plenty of websites and building more websites, its easy to use and seo is good.

5
Date of experience: Jun 06, 2025

Review of seagate

had a faulty drive and it was still…

had a faulty drive and it was still within warranty sent to the address provided and claimed they didnt receive the item. royal mail confirmed over the phone the delivery is correct and they still fobbed me off. waste of time.

1
Date of experience: Jun 27, 2025

Review of Pinterest

Use to be a good site

Use to be a good site, now so many pop-ups and page redirects to ads that you can't even read the content you brought up. Too bad, they will be history

1
Date of experience: Aug 15, 2020

Review of dreamhost

Upgrading email accounts quota

I am a Dreamhost customer since 2010. Any time I needed some help they were amazing, I have many customers under the same account, prizing is super affordable. In this last experience I reached a quota limit for business email accounts, they upgraded it without any problem.

5
Date of experience: Dec 19, 2024

Review of bigcommerce

I lost 30000 dolar there

I lost 30000 dolar there , no whithdraw anymore

1
Date of experience: Apr 23, 2022