Olivia Hughes

Reviews

Review of barnesandnoble

My review would be better if your…Toilet Paper was better

My review would be better if your store bathrooms did not have the cheapest, thinnest toilet paper in the world. Don't know where you find this horrible, horrible toilet paper. Even your employees dislike it!

3
Date of experience: May 04, 2022

Review of ancestry

I don’t care For ancestry it’s more…

I don’t care For ancestry it’s more expensive than Heritage and I get more for my money with Heritage.

1
Date of experience: Mar 07, 2025

Review of ancestry

The process of this was so easy

The process of this was so easy! I'm so glad I went ahead and did this. I love that I can not only see my heritages, but I also get to see the layout on the map. Doing the family tree together with my husband has now become one of our fun activities to do together. There is so much to unravel! I look forward to logging on and receiving a new notification, whether it be a new dna match or hints from the family tree.

5
Date of experience: May 06, 2025

Review of amazon

Worst delivery and customer care…

Worst delivery and customer care support.All Customer care agents act dumb.Both chat and call support are useless.

1
Date of experience: Jan 06, 2024

Review of yelp

Yelp is horrible for business owners!

Yelp is horrible for business owners!! Do not use!! They lie about how much you will be charged for marketing. I didn’t have a single customer say they saw my page on yelp. The customers that tried to leave a review were blocked and the reviews were removed. They make you try and fill out a survey form for them to be considered to be reposted. What a horrible service. I hope they go out of business.

1
Date of experience: Nov 28, 2022

Review of yelp

All they wanna do is take your money

All they wanna do is take your money. At first I just wanted to promote my business so I can get some more customers/clients in the process but whenever they demanded me to purchase ads that way I could supposedly bring in more customers/clients. I agree to that then they charge me an outrageous price and whenever I asked for a refund, they said they go ahead and file it and they contact me afterwards and then whenever I called the next week they never had filed the claim and they said they would contact me and they still haven’t contacted me so I’m done with them

1
Date of experience: Feb 24, 2023

Review of teachable

I loved the reviews but I didnt get to…

I loved the reviews but I didnt get to experience teachable yet cos my course content is still undergoing scrutiny. I'm sure I will be able to rate 5stars when ready.

3
Date of experience: Apr 07, 2025

Review of mega

Ottima assistenza Excellent assistance

Molto molto disponibili a prestare assistenza GrazieVery very very helpful in providing assistance Thank you

5
Date of experience: Feb 14, 2023

Review of hotels

Hotel.com refused to refund two nights…

Hotel.com refused to refund two nights and for the second one there was an overbooking, and no refund once again.I'm not using this company ever again. The tchat bot is a catastrophy and trying to have a phone call is infuriating as well.

1
Date of experience: Apr 08, 2024

Review of google

I am having the WORST EVER experience with Google-Fi and other Google "support" "services."

Google-Fi and other Google support/services NEED help, much better training and/or the removal of many personnel.In a string of over 20 emails I have received contradictory information, incomplete instructions, total ignoring of the emails that indicated efforts to try to solve the ISSUES with a Samsung phone purchased from Google-Fi. Consistently, it appears that Googles' low level and even upper level "helpers" are only able to function quickly, customer-inconsiderately, focused solely on one Google policy and procedure at a time, with no consideration possible for being able to address one little problem with one little effort to tell me where to go to solve the only one problem they are capable of recognizing by solving it myself. Inspite of the emails that offered to help facilitate a solution. Everytime I thought there was progress, albeit incomplete and a bit confusion, when I tried to clear up the confusion and learn how the solution could be completed, it seemed that I got another person who was telling to to "return to zero" Google had no responsibility and could do nothing and that my appreciation was appreciated. NEVER EVEN HAVE I HAD SUCH A NONSENSICAL experience in communicating using any language. I AM NOT A MANAGED ASSET OF GOOGLE-FI the only purpose of my existence for which is to Google emotional blackmail. I AM A CUSTOMER. Here are the details as best I can recall them. Google-Fi offered a Samsung Galaxy note 20 ultra for a nice discount at the end of 'its season of production' before the new model was being made available. I had confusions trying to get one. Finally they seemed to scratch one up. I bought it for the purported Google advantages of security. Apparently I got a lemon because the phone had multiple problems and kept doing many things I had no control over. I had to struggle to communicated ALL THE MANY PROBLEMS to Google-Fi support because they obviously assume kept wanting to deal with ONLY ONE PROBLEM AT A TIME IN AN AUTOMATED WAY that would waste endless time for me had I tried to follow each individual set of pat and patterned "solutions" they provided, some of which I tried to no avail, and was told to try again and again, because apparently the people at support I was dealing with are taught to assume that customers are at fault, stupid, and can fix anything themselves and that the primary and overriding goal is such blind loyalty to Google that costing Google any time, effort or money to solve a problem they are at least partly responsible for is forbidden. The helpful emails I got offered to facilitate a refund for the phone BECAUSE IT WAS COVERED BY THE ONE YEAR MANUFACTURER'S WARRANTY. That was clear, but I did not understand how that would happen because wording for a replacement was involved, but in an incomplete way. Then there was confusion about what phone would be the replacement. I did not really want another Samsung because of the interplay on the phone with google's serviced causing confusing duplications of apps and services and because of all the problems on the lemon I had. So in the process of trying to get the replacement I want, a Pixel 5, and getting something in writing from Google about that other than the confusing, piecemeal few separate incomplete and somewhat confusing instructions, I repeatedly got emails saying Google's 15 day return policy had expired and there was nothing Google could do to help me. In addition, along the way of the helpful emails I was informed of another email that would have helped me that I could not locate and that the support people, despite having been informed about that email being missing and being requested to resend it, never resent it even though I wrote that I looked everywhere for it, but couldn't find it amongst all the confusing, incomplete, contradictory, we can do nothing, emails.The solution should be simple. According to my report answering the questions from Google the Samsung is not physically damaged. A full refund is available. And I ought to be able to buy a Pixel 5. The problem seems to be about the money. I have no problem with the hold on my credit card to assure the return of the Samsung. But apparently Samsung and Google want to keep and take my money without giving me anything in writing that explains in one simple communication how to do that. They see, to think I should have to sort out all the confusions and incomplete, unresponsive emails from them and we can do nothing emails from them and find the few emails and the missing email that actually provide the solution to the problem. Is this how customers ought to be treated? I am not a managed asset of any corporation. I, and other customers, belong to ourselves,our families, our friends and God. Can't Google's people help clear up what some of them have confused?

1
Date of experience: Apr 05, 2021

Review of envato

Good place for video makers

Good place for video makersIf you are looking for footages and photos for video making, it is a good place in affordable price.

4
Date of experience: Nov 05, 2023

Review of zoom

Zero Cancellation Policy

Was unable to fully test feature we wanted to without subscribing however after subscribing, there is NO CANCELLATION POLICY. Couldn't believe it, stuck with a full year subscription of something we wont be using. Very disappointed

1
Date of experience: Jul 02, 2020

Review of zoom

Zoom Doesn't Care about Customer Service

Customer service is non existent when I emailed to complain about Zoom automatically renewing the service (and charging me) even though I had auto-renew "switched off" as I haven't used the service in nearly 2 years. No replies, no acknowledgement that they had received my complaint. As somebody who has worked in customer service in the past, I can easily say this is the worst customer service EVER and it is shocking how companies like this can continue to profit off subscribers even though some of them have cancelled their subscriptions. In another arena, this would be called theft.

1
Date of experience: Mar 10, 2023

Review of vodafone

Since 2 weeks without Internet connection

Since 2 weeks Vodafone left me and my neighbours (a total of 3 entire buildings) without Internet connection because of some "Störung" on the line. So far, after several calls to the Vodafone customer service , we have got no information or transparency on the progress to solve the issue neither a potential resolution date. We find ourselves without any option to escalate the problem with Vodafone.This is not how a company delivering services should treat paying customers.

1
Date of experience: Nov 05, 2024

Review of ubereats

Quick & easy

Quick. Easy. Got exactly what I ordered with no fuss.

5
Date of experience: Jun 23, 2025

Review of macys

Ordered set of king sheets damask…

Ordered set of king sheets damask stripe sheets cotton, when opening package found either red ink dotsor blood just here and there on the fabric, called to return to store, was told they had to be repackaged sch For pickup and returned only to manufacturer, never order on line again, should be allowed to return to a store!

1
Date of experience: Jul 27, 2021

Review of lenovo

this brand is just horrible

this brand is just horrible. I bought a new laptop and within a month it doesnt work. There is no one that you can talk to and help fix any issues. I finally was able to open a ticket and without speaking to anyone or resolving any issues my ticket was closed saying issue was resolved! What a joke. Save your money buy from someone else

1
Date of experience: Apr 03, 2022

Review of hubspot

HubSpot is an excellent CRM tool

HubSpot is an excellent CRM tool. The organization behind HubSpot seems to genuinely care about making their tool the best CRM out there. New features are being added constantly, and they have all been excellent. The user interface is easy to understand and it makes any sort of marketing, sales, or support activity easy. The only downside is some of the lack of features for the newer components.

4
Date of experience: Jul 21, 2022

Review of myheritage

Happy With service

The Lady was very helpful

5
Date of experience: Jul 01, 2025

Review of myheritage

Happy With service

The Lady was very helpful

5
Date of experience: Jul 01, 2025