Canva

2.6
2.6 from 693 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.6

/
5

693 Reviews

5 Star
28%
4 Star
9%
3 Star
5%
2 Star
9%
1 Star
50%

Filtered Reviews

Filter Reviews

Review Time

Great experience and friendly team

Great experience and friendly team. Canva is a total game changer.

5
Date of experience: Mar 14, 2025
Only useful for 25+ prints

It's easy to create something that looks good on Canva but once created, the problems arise.To print directly from Canva, it is expensive, unless you want a bulk.To export the design, the quality is not good enough to print elsewhere (and I have a subscription) so you're just stuck with a nice design you can't do much with.The prices start being reasonable with a quantity of 25, any lesss than that feels like a rip off. Navigating the account is a nightmare as every time you go to check out different print format, it saves your design in that format with no way to undo it. Say you go to see how your design would look as a vertical poster - it will save your design in that format but then you can't go back to the horisontal format. The autosave is a nightmare, please stop overwriting designs without the user chosing to save something themselves. Your autosave creates so many files, it's hard to find your orginal design in that mess.I've spent so much time on the current design I have that as per sunk cost fallacy I will pay the ridiculous prices and print through Canva as no other option.But following this, you and I are done Canva, never again.

3
Date of experience: Mar 14, 2025
Canva has been amazing from start to finish

Canva has been amazing. I have worked with vendors (good and bad) for 40 plus yrs. The software is fantastic with a whole host of options and it's easy to use. I recently tried the Pro version and for a professional like me who is obsessed with graphic design and tinkering with things, I have to say it's worth every dime. I recently ordered some t shirts and I have to say they were beautifully packaged PLUS they arrived on time and the price was very fair. I had a couple of issues but that is mostly because I am working in this medium for the first time and wasn't sure about the material they use or the sizing. They have allowed me to make some tweaks at no cost. I cannot recommend them highly enough even though I'm sorry others on here didn't have the good fortune I had and continue to have with them.The support team get back to every email in a timely manner which is more than you can say for most PLUS I've been a bit of a nuisance to work with since I'm a perfectionist. Thank you Canva!!!

5
Date of experience: Mar 10, 2025
purposely make it so difficult so you spend £££

purposely make it so whatever work you do is ends up blurry and naff. So don't waste your time.I understand you want to get people to pay, but, by making me waste my time using your website to then limit the final quality of work just irritated me. Wasting my time so I wont be using it again. Do 1.

1
Date of experience: Mar 11, 2025
Canva fro quick edits

I'm used in using Adobe Illustrator to be honest but for quick changes or edits, using Canva has become a good help with that. There might be some features I wish they have but the over all service and interface I get is pretty good.

4
Date of experience: Mar 11, 2025
Canva: Easy and Powerful Design for Everyone

My experience with Canva has been fantastic, especially for creating professional designs quickly and easily. Whether it’s social media posts, presentations, marketing materials, or custom graphics, Canva makes the process simple—even for those without a design background.The drag-and-drop interface is user-friendly, and the wide selection of templates, fonts, and stock images makes designing effortless. Customization options allow for brand consistency, and collaboration features make it easy to work with teams in real time.Another great feature is the ability to resize designs instantly, which saves time when repurposing content for different platforms. The integration with other tools, like Google Drive and Dropbox, also enhances workflow efficiency.Overall, Canva is a versatile and accessible tool that helps individuals and businesses create high-quality designs without the need for advanced design skills. It’s a game-changer for content creation.

5
Date of experience: Mar 09, 2024
Though the platform in itself is good

Though the platform in itself is good, the system for monthly subscription is atrocious! It brought the overall experience from 8/10 to a straight 1/10. I decided to get the Canva Pro subscription (12 euros a month) for me to work on my school project. In that project, I invited my fellow classmates to work on it as well. All was smooth, no complaints at all. Until the first invoice arrived. IT WAS 45 EUROS INSTEAD OF 12 EUROS. Like what the actual ****??? Apparently, if you decide to invite people to work on ONE project whilst they do not have Canva Pro, they will automatically switch your subscription from Canva Pro to Canva Teams WITHOUT letting you know. NO DISCLAIMERS AND NO EMAILS. Just straight up an invoice of almost 4X the amount you previously agreed on. Truly disappointing as Canva as a company KNOWS one of their main target audience is STUDENTS. They still decided to cheat their users like this. THEY ARE CONSIDERED MONEY GRABBERS THAT DONT REALLY CARE ABOUT THEIR USERS AT THE END OF THE DAY. TRULY BULL****

1
Date of experience: Mar 06, 2025
Customer support is next level

Never had an issue, support is nothing short of EXCEPTIONAL for this day and age. Response within a few hours of sending emails & super helpful & considerate. I was locked out of an account due to my error and they refunded me for the time i couldn't access it. Legends!!

5
Date of experience: Mar 06, 2025
HARDEST SITE EVER TO USE IM GONNA FAIL…

HARDEST SITE EVER TO USE IM GONNA FAIL MY SCHOOL PROJECT BECAUSE I HAVE TO USE THIS STUPID SITE

1
Date of experience: Mar 06, 2025
Canva Overrated garbage

If I could have selected no stars it would have been too much. Great marketing templates etc, least user friendly app I've ever encountered. Signed up for Pro. Hogwash. No image editing capabilities except size, BG remover and ridiculous gimmicks. Unless you start picture perfect, you're stuck. Won't access Google Pictures. Won't load properly. Sadly, BUY SOMETHING ELSE.

1
Date of experience: Mar 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Canva is an Australian multinational proprietary software company that provides an online graphic design platform. Launched in 2013, it offers an intuitive drag-and-drop interface with a vast library of templates, stock photos, fonts, and design elements, making it accessible for both beginners and professionals. Users can create a wide range of visual content, including social media graphics, presentations, posters, videos, and marketing materials, with features like AI-powered tools and collaboration capabilities