Review Time
I have just seen I am being charged for Canva Pro despite not having an active subscription. I have no access to pro features and when I go onto my account it gives me the option to sign up for a pro subscription. I have contacted the customer services team and been told they cannot refund me as they can see from their end that my account DOES have an active subscription??? So I have not taken out a pro account, nor used it, but somehow they’re able to charge me because from there end they can see the subscription??? Having looked through these reviews it’s evident that Canva are currently trying their best to scam people, which is such a shame as I have used it for years and had no problems with them until now!
Very dishonest company. I have been trying to cancel after the free trial and they keep sending me an AI email asking for the same info I have already given them. They keep billing me. I have disputed twice and won and I just disputed again and they say I have never requested to cancel. Do not sign up for a free trial with this company. I only used it once during the free trial and spent hundreds on charges for an app that they won't cancel
When Canva works, it's pretty good. However, it's glitchy, and has quirks which make no sense. In fact I'd go as far to say keep looking and don't believe the hype.Oh, and if it loses connection, you can't use it at all and you'll likely lose your work
This software is so bad, don't waste your time or money. AI, lol! I have wasted so much time and energy trying to get useable images, without spelling mistakes or silly additions, like someone holding two handsets to their ear whilst making a call. It adds words, when my prompt is clearly a graphic, it inputs the text on to the graphic that I use to describe what I want. It doesn't allow you decide the orientation of the document, unless you use a preset and the only option for a landscape image is a presentation format or social media presets. I won't be renewing
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Canva is an Australian multinational proprietary software company that provides an online graphic design platform. Launched in 2013, it offers an intuitive drag-and-drop interface with a vast library of templates, stock photos, fonts, and design elements, making it accessible for both beginners and professionals. Users can create a wide range of visual content, including social media graphics, presentations, posters, videos, and marketing materials, with features like AI-powered tools and collaboration capabilities
