Canva

2.6
2.6 from 693 Reviews and Ratings
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Average Rating

2.6

/
5

693 Reviews

5 Star
28%
4 Star
9%
3 Star
5%
2 Star
9%
1 Star
50%

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Canva was my tool of choice for years… not anymore

Canva was my tool of choice for years but ever since glow up the tool is unusable. It's too heavy for the browser, especially since Canva is not the only tool I need to have open. Everything that worked intuitively before, works worse now. I need a tool that works, not a tool that looks flashy and has tons of animation.Seeing the general consensus from other customers, it's beyond me that Canva did not take any steps in making the experience better.Great job, Canva, on having some UX design alienate your customers.

1
Date of experience: Apr 15, 2025
not very happy

not very happy, its not let me download the presents :(

2
Date of experience: Apr 14, 2025
Good product, stupid processes

Good product, but their business flows are stupid.I bought a pro subscription using my personal email, and today after 4 days of use, once i login I see that my account is blocked.After a huge effort to find the support request (they couldnt hide any better, you need to be detective to find it in their support portal) they told me that i violated the education fraud rules....i was like what????i have nothing to do with educational or whatever kind of related accounts...i used my personal email and paid them, and I cannot even access the images that Ive created and I need asap....after of 12 hours that I opened the request ticket no response yet...I dont know whats their problem, but if you are in need of your images, simply dont trust them

1
Date of experience: Apr 14, 2025
Canva Does Not Honor Their Own Renewal Dates

I had the legacy Canva Teams plan. It was scheduled for renewal on April 2. I went to go pay it on April 1 and they already cancelled it. When I reached out, they mentioned timezone excuses. None of their emails mentioned timezones. They refused to put me back on the plan even when it was their issue. I will be looking for an alternative. I no longer trust Canva.

1
Date of experience: Apr 02, 2025
Canva is a good alternative to…

Canva is a good alternative to Photoshop, but they're still both very different. There are some things you will never be able to do in Canva, that you can do in Photoshop and that's okay. I really enjoy using Canva, it makes some things easier than it would be in photoshop. (Such as the option to fit an image into the background, where as in Photoshop you have to do it manually and drag it around.)Canva is also a great alternative for people working for a stingy boss who won't pay for Photoshop.Since the free version gives you lot's to work with (If you're creating everything from scratch like I do)Yes, there are many images you have to have a pro account to use. But I'm an artist, I love making stuff with just the shapes they give you. I really like Canva and I think Canva and Photoshop can co-exist together!

5
Date of experience: Apr 12, 2025
Nice alternative to desktop publishing…

Nice alternative to desktop publishing if you want to do it quick. I really hope they had more tools.

4
Date of experience: Apr 11, 2025
Shady business with poor practices

Spams you with unsolicited e-mails without unsubscribe links, arguably violating GDPR.

1
Date of experience: Apr 11, 2025
I ordered Thank you and Business cards

I ordered Thank you and Business cards. All the graphics were from the Canva site, I did it all on there But what I received was AWFUL. My beautiful turquoise colors came GREY in print. I asked for a refund because I don't like waste, but I will not order from them again. I am unable to post the side by side pics of the proof and what I received.

1
Date of experience: Apr 10, 2025
🚨 URGENT WARNING ABOUT CANVA – FRAUDULENT BILLING PRACTICES 🚨

I am sharing my experience, so others don’t fall victim to Canva’s reckless billing practices. Canva repeatedly attempted unauthorized transactions on my bank account, even after confirming the charges were fraudulent, causing me hundreds in banking fees. Despite multiple requests, they refuse to refund these extra charges, only returning a portion of my money while ignoring the financial harm they caused.🔴 Summary of Canva’s Misconduct📌 Canva deducted funds without authorization, triggering penalty fees. 📌 I reported the fraud in January 2025, and Canva confirmed I did not authorize the charges. 📌 Instead of stopping, Canva aggressively attempted debit orders multiple times (Jan 20 – Feb 5). 📌 Each failed debit attempt cost me additional banking fees, which Canva refuses to refund. 📌 Despite clear proof, Canva refuses to take responsibility for the financial harm they caused.🚨 PUBLIC WARNING⚠ DO NOT TRUST CANVA WITH YOUR BANK ACCOUNT INFORMATION. ⚠ If Canva attempts unauthorized transactions on your account, demand a full refund immediately. ⚠ If Canva refuses to refund you, REPORT THEM to authorities and take legal action.I will continue escalating this case until Canva fully compensates me for the unlawful banking fees they caused. If you have experienced similar fraudulent transactions, report Canva and help expose their practices.📢 Help spread awareness—SHARE THIS POST to protect others from financial fraud!

1
Date of experience: Apr 06, 2025
Complete scam

When I tell you everything on this website needs a pro, I am NOT kidding. Everything from a simple feature such as removing the background to even using 80% of their photos requires pro. Do not waste your money on this scam of a website.

1
Date of experience: Apr 10, 2025

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Business Details

  • Canva is an Australian multinational proprietary software company that provides an online graphic design platform. Launched in 2013, it offers an intuitive drag-and-drop interface with a vast library of templates, stock photos, fonts, and design elements, making it accessible for both beginners and professionals. Users can create a wide range of visual content, including social media graphics, presentations, posters, videos, and marketing materials, with features like AI-powered tools and collaboration capabilities