opentable

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5

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5 Star
7%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
88%

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Review Time

No wonder people give bad reviews...

No wonder people give bad reviews.... They are slow, have slow updates, and their tolerance to criticism is low. Very low.

1
Date of experience: Nov 23, 2024
So tired of them stealing my points I…

So tired of them stealing my points I earn. Why offer points if they expire? Its just for Amazon gift cards anyway and it takes 2000 points to get a $10 one. It takes 10 reservations to even get to the 2000 points and seeing how I am middle class and can't afford to eat out non-stop, it takes me a few years to get to the 2000. But nope, they expire after 3 years no matter what, so you get screwed before even reaching the 2000 points. Just so absurd to have a points program, if you take them away.

1
Date of experience: Nov 14, 2024
Impossible to contact this outfit

I was willing to write a thoroughly favourable review of the Little Wine Bar Taunton - but could not do so. Open Table's IT kept refusing to accept the verification codes they had sent me. The sole means of contact with Open Table (who do not accept replies) was then via a moronic Chat Box incapable of answering a question or of passing me on a real person. I enjoyed lunching at the restaurant. But a defective IT system prevents me from saying so.

1
Date of experience: Oct 25, 2024
Reading reviews (and rating the helpful…

Reading reviews (and rating the helpful ones). I can understand confirming real users via *ONE* method (i.e., send a text message), but then to have to enter an email address, log in to the site, and approve the ratings is 10000% *TOO MUCH EFFORT*. Opentable sucks and should not be trusted.

1
Date of experience: Nov 04, 2024
Its the biggest scam do not even think…

Its the biggest scam do not even think about signing for this company they are ripping my restaurant off

1
Date of experience: Oct 22, 2024
Very good

Very good, food was amazing

5
Date of experience: Oct 04, 2024
terrible company

I am a restaurateur and have been in contact for a year. Be careful, they take you down to the restaurant and they are not trustworthy. They make you a contract then you don't see anyone again. There is a person who is responsible in the UK who only makes fun of you. Be careful

1
Date of experience: Oct 02, 2023
No wonder there are so many 1-star reviews

There is no easy link on the website or on a confirmation email that allows the patron to cancel a reservation. There is a link on the reservationb confirmation to Manage reservation, but using it REQUIRES the user to open an account! This is like Target saying, we won't accept your return merchandise unless you get one of our credit cards.

1
Date of experience: Sep 29, 2024
Scammer company

Scammer company To all restaurant owners AVOID.You won't see any results, and they will drain your money by threatening legal action, even if you're extremely dissatisfied with their service.

1
Date of experience: May 01, 2024
Went to the Legh Arms yesterday and now…

Went to the Legh Arms yesterday and now they are sending me this app to review. You have to sign in and make an account, they want all your details. I don`t want to give them all of this information just to make a review. Sounds like a scam outfit to me.

1
Date of experience: Aug 04, 2024

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