Review of xero
Review of ebay
Do not sell via eBay. You have no protection unless you are one of their "trusted sellers" As an individual selling perhaps a second hand phone or other item the buyer can instantly claim the product was "not as described" and claim a full refund. eBay will not protect the seller and will ALWAYS fall in favour of the buyer. I've shut my account down. This is a tired platform that's had its day
Review of dreamhost
Review of dailymotion
Review of barnesandnoble
Review of battle
Review of battle
Review of uber
Review of uber
Review of co
I've been a subscriber for 6 years & was recently asked to complete a subscriber survey. At then end an offer popped up for a discounted 1 year subscription so I decided to take it. Later I couldn't find it & contacted The Times online chat. I was told it was new subscribers only - not much reward for loyalty??? Pointing this our, I received a "have a nice day" & cancelled my existing subscription. WELL DONE! GREAT JOB!
Review of squarespace
Squarespace touts its customer service and its ecommerce platform. Anyone using Squarespace should understand that the platform experiences significantly more outages than its competitors, the only way to reach them is via email or chat (not live person), and that the pat response to an issue is generally they will add it to the list for their development team. The platform is great for people selling a specific service such as photography, blogging, consulting or wedding planning. It is however, uncompetitive with Shopify in terms of e commerce features and the support is abysmal. Speaking via chat transcripts are available. When chatting with 2 separate Squarespace support members, they gave 2 different responses regarding whether or not Square was now compatible with Squarespace as a point of sale system on a tablet. One member said yes and pointed to articles about the new integration and the other more informed member said, "not yet" but rolling out in 2020. Squarespace resources are clearly not dedicated to e commerce growth and retro fitting has a ton of issues. The layout templates are lovely but if plans are to sell on Squarespace more than a service, other platforms have better features.
Review of newyorker
I have subscribed over my life time to hundreds of journals, magazines and newspapers. I signed up for the New Yorker and paid with PayPal. I entered only my information (my email, my home mailing address). Subscription confirmation was sent not to me but to my wife. That email had no other info such as account number despite over 48 hrs passing. Without an account number I could not log onto the New Yorker website despite paying for both digital & print subscriptions. Customer service was horrific, NOT terrific. The woman I spoke to repeatedly interrupted me. Her lack of comprehension was frustrating and irritating. I had to provide the PayPal transaction for her to find my subscription. This was the most low level experience I have ever had when subscribing to any magazine, newspaper or journal. If I do not receive the promised email from the New Yorker to me in the next few hours, I will cancel my subscription. I did not; see my follow-up review.
Review of garmin
Ordered an Instinct Solar watch on Christmas Day (25/12/21) with 1-3 day processing time. Decided that I would give them time to deliver it as I know the Christmas period is a busy time for deliveries. But it is now the 4th of January and not only have I had no delivery but the order hasn't been touched. Phoned up the customer service line and they have no idea what's happened. Miscellaneous delay. They can't tell me what the delay is, how long the delay will last or even if I will receive my watch at all! I asked if this was just happening to my order or to all people that tried to order a Instinct solar watch recently, he said it was a unique problem. Now I've just seen another person write a review with the exact same issue as me 4 hours ago! Can't be that unique.Whats more being as I know I'm moving country soon and I can't even be sure the order will arive before I do I asked if there was a way of changing the delivery address. He said I would have to cancel the order and do it again, even though the order hasn't even been looked at yet!!! Crazy!It seems like they don't have any clue how to handle orders over there. And from reading the other reviews here it seems like customer service just isn't on their radar. This was going to be my first Garmin purchase but after this I've lost faith in the company and I'm cancelling my order.
Review of envato
Review of co
Review of co
Review of crocs
Review of channel4
Review of zoom
ZOOM SALES AND CUSTOMER SERVICE SUPPORT COMMUNICATION IN RESOLVING ISSUES!Because of my experience: Here's what's not important to ZOOM: Returning emails to resolve billing changes that were never REQUESTED, returning phone calls to resolve/dispute downsizing or eliminating services (time on the phone 53 minutes and 30 minutes was waiting to speak with Sales), AND providing QUALITY customer service and support to resolve an issue with timely feedback. Instead Zoom continues to create tickets and then cancel them as if the issue has been resolved and it has not.Maybe Zoom has grown too fast and the only way to avoid individual and business customers that originally supported them is to try and serve larger clients. Imagine, IF Zoom served every client equally? Oh, that's right they didn't for me and for that reason alone if you don't want your issue/experience to get ignored; think about your purchase BEFORE you buy. It's possible to have a better experience; elsewhere. I know ZOOM could do better. My hope is that others have a better experience in the future.A paying customer to Zoom for 4 years!
Review of zoom
Recently I became unemployed so been doing my best to reorganize my lifeDuring this time Zoom took a yearly renewal payment from my credit card without any prior notification I cancelled my subscription immediately but saw that took affect from a year in the future I contacted support a number of times within the first 24hrs, sharing my current life struggle, telling them I had received no prior notification, and requesting a refund as it had put me into more hardship I was utterly disappointed at the total lack of care shown me, not only as a supposed long term, valued customer but as a person presently going through exceptionally bad circumstances in my lifeReceiving mostly robotic, scripted responses was deplorable and lacked genuineness and/or humanity I was quoted polcy but policies are not fixed in stone, and someone, somewhere in Zoom's company has the power to refund my money which was taken out without warning, without an invoice, after the last payment 1 year agoAccording to that same policy, there should be billing messaging This money is nothing in the scheme of things for such a company but is an immense amount for me with where my life is currently at I will never use nor return to such an unfeeling, insensitive company and hope by sharing my terrible experience others may not go through something similar After years of a very good experience with Zoom, it only took 1 day of terrible experiences to ruin it allShame on Zoom for kicking someone that's already downIf I could 0 star rate I would, such is my disheartenedness from the inhumane treatment I received
