Canva

2.6
2.6 from 693 Reviews and Ratings
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Average Rating

2.6

/
5

693 Reviews

5 Star
28%
4 Star
9%
3 Star
5%
2 Star
9%
1 Star
50%

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Review Time

Thieves

Thieves. I had cancelled my subscription to pro over two months ago as a student in college I don’t have a full income so 12 euro a month is a lot of money to disappear. I have gone through loopholes trying to get contact. I thought I was going crazy when I saw the purchase payment thinking I must have not cancelled my subscription but later found an email from over a month ago, where I explained I had stopped the subscription in the app.

1
Date of experience: May 18, 2025
Great app

Great app! Only complaint is that $15 is too much money to pay every month to get access to the features they offer. Besides that, they could be a little more user friendly. As a first time user I had to play around with the app and do a little trial and error to learn.

3
Date of experience: Apr 28, 2025
The worst tool for editing photos

The worst tool for editing photos, there is nothing easy to find, the toolbar has a UX that maybe was created by a low iq eng.

1
Date of experience: May 15, 2025
I was accidentally charged $30 for a…

I was accidentally charged $30 for a plan which I haven’t signed up for, double checked my accounts and there was no subscription.I contacted support and they refunded me in 1 minute, no questions asked. Great service, thank you!

5
Date of experience: May 14, 2025
Horrible company

Horrible company. I have been trying months to cancel my subscription, and I continue to be billed. I gave them a one because thats as low as I could go. No customer service number, no help.

1
Date of experience: May 13, 2025
i am facing issue with the billing and…

i am facing issue with the billing and payments . canva have no complain number or any thing i have tried on mail or on ask with bot the thing is not resolve.

1
Date of experience: May 13, 2025
if you had a nightmare that someone…

if you had a nightmare that someone force you to work with a software that is 1) extremely illogic, completely messy, all the rational possible options you would think are there easily available, but you cannot find them for hours, ...I AM TELLING YOU...THIS IS NOT A NIGHTMARE, this is Canva, the most over-advertised, over-hyped software that is causing me to vomit each time I am forced to use it ! HORRIBLE DESIGNED SOFTWARE... AND NOPE..ITS NOT FRENCH !

1
Date of experience: May 09, 2025
Little space for the AI voices.

I am adding the AI voices and it only lets me do 50. It has very small storage for the construction of my project. I do not know why. But it is still a rather fun animation app.

2
Date of experience: May 07, 2025
every time i make a text box i switch…

every time i make a text box i switch to another tab and then go back to canva and the text box dissapears so i have to spend a whole nother 10 seconds of my life creating a new text box and then also when i create a text box and i click somwere else on the page it goes away again! so annyoing i almost smashed my computer because i have done this about 20 times overall i honeslty hate canva its so stressful PS (i almost broke my laptop)

1
Date of experience: May 01, 2025
Terrible qualit

I had two jobs printed by Canva and both were incorrect. Working with customer service is like pulling teeth while trying to get resolution. Go elsewhere for printing needs!

1
Date of experience: May 06, 2025

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Business Details

  • Canva is an Australian multinational proprietary software company that provides an online graphic design platform. Launched in 2013, it offers an intuitive drag-and-drop interface with a vast library of templates, stock photos, fonts, and design elements, making it accessible for both beginners and professionals. Users can create a wide range of visual content, including social media graphics, presentations, posters, videos, and marketing materials, with features like AI-powered tools and collaboration capabilities