Review Time
We use Canva Pro for an international company with over 100 employees. Everything related to brand essence is suddenly gone: logos, backgrounds and other brand elements have disappeared.There is no customer support. Only AI via e-mail - we keep receiving the same repeated response. This has been going on for a week now, and we haven’t made any progress.
I’ve been using Canva for a good few years to design my greeting cards that I print myself at home..For the subscription price I’m charged the elements are very poor in comparison to other sites I’ve used or even bought digital downloads from Etsy…the quality and the awful images are truly not worth the money…I will be considering about cancellation of my subscription
Canva is the best software i used the animations are so good and all the fonts are amazing, Canva is a good software for anyone to use, CANVA HAS NEW IMAGE COLOR EDITING I LOVE IT X677777777 CANVA IS THE BEST BEST BEST X677777777777777777! USE IT NOW YALL
Last week my payment somehow stuck it says success but doesn't withdraw the money. I wrote to customer support sending screenshots and they offered a 1 month free. They didn't to fix the issue, they didn't offer to move my templates to another account they just offered a month. I don't care about the free month but I accepted thinking it may give me a window to migrate my templates. After that they completely ignored me. They are not answering my emails. It's a ticking time bomb for your businesses.
I’ve been a paying Canva customer for years. At first, happy with the service. That changed completely when my subscription was suddenly altered without warning, my pricing tripled, and support turned into a never-ending loop of canned responses over a period of months.Despite providing all the required information, proving my long-time usage, and referencing Canva’s own public statement about honoring legacy pricing for early users, I was met with dismissive replies and a generic 6-month discount offer that completely missed the point.It’s not just about the money. It’s about how you treat loyal customers. After weeks of going back and forth with over 10 different support agents, I’ve decided to cancel my subscription altogether. Canva’s customer support experience has been one of the most frustrating I’ve had with any SaaS company.A good product means nothing if it comes with poor customer care. Disappointed is an understatement
It's a playful way of designing, giving access to amateurs or anybody who wants a quick fix. A lot feels a bit like gadgets, apps that do the same thing or do a bit of something but not comprehensive. The male model for the T-shirt print preview is hunched over and doesn't present the shirt in a good way, which makes it challenging to get a proper idea of how the shirt will look on somebody who actually has a proper stance. Overall, it's initially fun to work with, but soon became limited in workflow and productivity.
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Canva is an Australian multinational proprietary software company that provides an online graphic design platform. Launched in 2013, it offers an intuitive drag-and-drop interface with a vast library of templates, stock photos, fonts, and design elements, making it accessible for both beginners and professionals. Users can create a wide range of visual content, including social media graphics, presentations, posters, videos, and marketing materials, with features like AI-powered tools and collaboration capabilities
