Canva

2.6
2.6 from 693 Reviews and Ratings
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Average Rating

2.6

/
5

693 Reviews

5 Star
28%
4 Star
9%
3 Star
5%
2 Star
9%
1 Star
50%

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Review Time

The AI aspect is rubbish

The AI aspect is rubbish. The designs are now getting old and they are boring. Canva was once the best but now its below average.

1
Date of experience: May 29, 2025
Awful

This Canva app is terrible for my school work. The way the app is formatted and all of the properties in it are difficult for me to use. Honestly I hate this app and why is everything that would make the app good pro? Anyways I rather use PowerPoint or something else then this every again.

2
Date of experience: May 30, 2025
I subscribed for 14 day free trial and…

I subscribed for 14 day free trial and notified that I'll receive a notice upon the expiration of the free trial before the monthly subscription. Unfortunately I didn't receive any notice from Canva. I got notification when they cut the monthly payment already. I want to request for a refund but it was rejected.

1
Date of experience: May 28, 2025
Canva's AI is the dumbest on the planet

I thought AI was intelligent. Canva has found the dumbest AI chat responder in the history of.... well, history. It kept giving me the same answer. It told me to click on something that was not on my screen menu (And it gave me that useless answer FOUR times)

1
Date of experience: May 29, 2025
The tool itself is good

The tool itself is good, but as most big corporations, they turned to profit too much... Been having problems cancelling my membership. But the support agents promptly helped me via email.

3
Date of experience: May 28, 2025
0/10

tattoos are often used for healing and memorial topics but canva blocks any topics that aren't sunshine and rainbows.. to advertise this as a tattoo tool and then block most of the content of tattoos is beyond idiosy its censorship of the feelings and emotions most tattoos are made of. disgusting. i couldn't recomend anything less. just pay a real artist because this service is utterly worthless.

1
Date of experience: May 26, 2025
Please fix your website

Please fix your website. We have a rush edit and you're acting up. Do better!

1
Date of experience: May 26, 2025
I have never seen such terrible support before

I'm using canva for 2 years and in these 2 years I bought pro plan . Canva app is very good for design but I have never seen such terrible support before ! There isn't anyone for answering and I'm very sorry for CEO and developers that made this platform with this quality but they can't manage a good support team . If customer support is important for you , do not choose canva .

2
Date of experience: May 25, 2025
DO NOT print with Canva

Decent design capabilities but DO NOT use them print anything. Business cards look like complete garbage and are not usable in any sense. If they don’t refund me, I’m having my credit card claw the payment back. Honestly worse quality than my home printer.

2
Date of experience: May 24, 2025
Terrible customer service

Terrible customer service. I created a photo book as a graduation gift. It was received with ink bleeding on the pages and smudges all over the cover. Customer Service was accessible only by chat and did not offer an acceptable resolution. Background: I had created the book consisting of a compilation of “Senior Sunday” Facebook posts. The last Sunday post was a week before the graduation party so I ordered expedited shipping on that final Sunday. The book was printed and received on Wednesday. It had smudges all over it from poor packaging. I reordered that day with a black cover in case this happened again. It is now Saturday and the reorder hasn’t even been printed. Party is tomorrow so I won’t be taking this as gift. Customer Service couldn’t care less. I would never recommend ordering anything from them.

1
Date of experience: May 23, 2025

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Business Details

  • Canva is an Australian multinational proprietary software company that provides an online graphic design platform. Launched in 2013, it offers an intuitive drag-and-drop interface with a vast library of templates, stock photos, fonts, and design elements, making it accessible for both beginners and professionals. Users can create a wide range of visual content, including social media graphics, presentations, posters, videos, and marketing materials, with features like AI-powered tools and collaboration capabilities