Review Time
On the first day of this year I asked Crypto.com support for some info, and I got it. They also gave me some links to follow. I took one, went to Telegram and was welcomed by a person named "Smith" who scammed me and took all my money from a blockchain wallet. My guard was down, since I always trust and follow what support says. I complained at Crypto.com, and was told that my case escalated and that I will be contacted. Weeks passed, I inquired several times, and was always told the same thing - case escalated, our team is on it, wait for the contact. After more than 60 days later, they finally emailed me this: "Unfortunately, there are no any other actions can be done on our side. We recommend you to contact your Local Police Department so they can investigate further." 1. They lied to me all the time, that their team will contact me.2. There was probably no team at all, they just wanted to bury the case.3. Maybe the Telegram scammer was not alone at all, but the part of a scheme.4. Does Crypto.com have no responsibility for the consequences of the information they provide and for the safety of those entering their environment?5. They made me lose money even before I became their client! All I wanted was to inquire if I should sign up with them.My recommendation: avoid them. Nonprofessional and not honest.
On the first day of this year I asked Crypto.com support for some info, and I got it. They also gave me some links to follow. I took one, went to Telegram and was welcomed by a person named "Smith" who scammed me and took all my money from a blockchain wallet. My guard was down, since I always trust and follow what support says. I complained at Crypto.com, and was told that my case escalated and that I will be contacted. Weeks passed, I inquired several times, and was always told the same thing - case escalated, our team is on it, wait for the contact. After more than 60 days later, they finally emailed me this: "Unfortunately, there are no any other actions can be done on our side. We recommend you to contact your Local Police Department so they can investigate further." 1. They lied to me all the time, that their team will contact me.2. There was probably no team at all, they just wanted to bury the case.3. Maybe the Telegram scammer was not alone at all, but the part of a scheme.4. Does Crypto.com have no responsibility for the consequences of the information they provide and for the safety of those entering their environment?5. They made me lose money even before I became their client! All I wanted was to inquire if I should sign up with them.My recommendation: avoid them. Nonprofessional and not honest.
They have gone from being one of the best crypto companies to the worst. All their decisions they have made in the last 2 years have screwed their loyal customers. I have lost about $4000 and now they are taking away the only great perk they had left for card members, which was lounge key access. I invested $4000 2.5 years ago by getting one of tier cards where you would get a certain percentage back per month on your investment in their in-house crypto (Cronos - CRO) which then you can convert into USD. Soon after a few month the company decided to decrease the percentage paid for the investment by a large amount. For example instead of getting $100 per month, now we would would be getting less than $50. Few months later the rate dropped again, and finally they basically said no investment returns for anyone below $50k or $100k. Which pretty much screwed most of their customer base. Since this happened most people pulled out and sold their CRO shares and eventually the value of CRO went from 4.XX to now 0.06. My current portfolio value went from $4000 to less than $700. The only reason I was keeping it still was the hope it will one day go up in value and also the lounge access perk since I travel a lot internationally. Now that great perk is gone and they are sending us a happy email saying good news we have screwed you again. What ever you do, do not invest with this horrible company. They don't care at all about their customers and they will change rules and perks on you in an instant without any warnings. They have screwed so many people out of their money, I am waiting for a Class-Action Lawsuit any time now!
They have gone from being one of the best crypto companies to the worst. All their decisions they have made in the last 2 years have screwed their loyal customers. I have lost about $4000 and now they are taking away the only great perk they had left for card members, which was lounge key access. I invested $4000 2.5 years ago by getting one of tier cards where you would get a certain percentage back per month on your investment in their in-house crypto (Cronos - CRO) which then you can convert into USD. Soon after a few month the company decided to decrease the percentage paid for the investment by a large amount. For example instead of getting $100 per month, now we would would be getting less than $50. Few months later the rate dropped again, and finally they basically said no investment returns for anyone below $50k or $100k. Which pretty much screwed most of their customer base. Since this happened most people pulled out and sold their CRO shares and eventually the value of CRO went from 4.XX to now 0.06. My current portfolio value went from $4000 to less than $700. The only reason I was keeping it still was the hope it will one day go up in value and also the lounge access perk since I travel a lot internationally. Now that great perk is gone and they are sending us a happy email saying good news we have screwed you again. What ever you do, do not invest with this horrible company. They don't care at all about their customers and they will change rules and perks on you in an instant without any warnings. They have screwed so many people out of their money, I am waiting for a Class-Action Lawsuit any time now!
They have gone from being one of the best crypto companies to the worst. All their decisions they have made in the last 2 years have screwed their loyal customers. I have lost about $4000 and now they are taking away the only great perk they had left for card members, which was lounge key access. I invested $4000 2.5 years ago by getting one of tier cards where you would get a certain percentage back per month on your investment in their in-house crypto (Cronos - CRO) which then you can convert into USD. Soon after a few month the company decided to decrease the percentage paid for the investment by a large amount. For example instead of getting $100 per month, now we would would be getting less than $50. Few months later the rate dropped again, and finally they basically said no investment returns for anyone below $50k or $100k. Which pretty much screwed most of their customer base. Since this happened most people pulled out and sold their CRO shares and eventually the value of CRO went from 4.XX to now 0.06. My current portfolio value went from $4000 to less than $700. The only reason I was keeping it still was the hope it will one day go up in value and also the lounge access perk since I travel a lot internationally. Now that great perk is gone and they are sending us a happy email saying good news we have screwed you again. What ever you do, do not invest with this horrible company. They don't care at all about their customers and they will change rules and perks on you in an instant without any warnings. They have screwed so many people out of their money, I am waiting for a Class-Action Lawsuit any time now!
They have gone from being one of the best crypto companies to the worst. All their decisions they have made in the last 2 years have screwed their loyal customers. I have lost about $4000 and now they are taking away the only great perk they had left for card members, which was lounge key access. I invested $4000 2.5 years ago by getting one of tier cards where you would get a certain percentage back per month on your investment in their in-house crypto (Cronos - CRO) which then you can convert into USD. Soon after a few month the company decided to decrease the percentage paid for the investment by a large amount. For example instead of getting $100 per month, now we would would be getting less than $50. Few months later the rate dropped again, and finally they basically said no investment returns for anyone below $50k or $100k. Which pretty much screwed most of their customer base. Since this happened most people pulled out and sold their CRO shares and eventually the value of CRO went from 4.XX to now 0.06. My current portfolio value went from $4000 to less than $700. The only reason I was keeping it still was the hope it will one day go up in value and also the lounge access perk since I travel a lot internationally. Now that great perk is gone and they are sending us a happy email saying good news we have screwed you again. What ever you do, do not invest with this horrible company. They don't care at all about their customers and they will change rules and perks on you in an instant without any warnings. They have screwed so many people out of their money, I am waiting for a Class-Action Lawsuit any time now!
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