Instagram

1.3
1.3 from 873 Reviews and Ratings
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Average Rating

1.3

/
5

873 Reviews

5 Star
4%
4 Star
1%
3 Star
2%
2 Star
4%
1 Star
88%

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Banned unreasonably and no support

Banned personal account with many memories and no support whatsoever

1
Date of experience: Jan 01, 0001
I got banned without a reason from…

I got banned without a reason from Meta's AI. They have no human support to which I could talk about this issue. This is ridiculous and embarrassing for such a big company. Years of memories are lost.

1
Date of experience: Jan 01, 0001
Instagram does not respond to ban wave in early June

Unfortunately, I can't recommend using Instagram to anyone. I've lost four accounts within a year that were deleted from Instagram for bogus reasons.My last account was deleted at the beginning of June. There was another major ban wave, and many accounts were deleted.There's no real contact person on Instagram. You only get answers from chatbots.I've had accounts with over 60k followers that are lost forever.If I could give zero stars, I would.

1
Date of experience: Jan 01, 0001
Suspending my accounts for no reason…

Suspending my accounts for no reason taking a toll on my mental health 🤦🏽‍♂️

1
Date of experience: Jan 01, 0001
Falsely disabled

I’m from Hong Kong and I got permanently disabled on June 5, at first I got suspended but after appealed I the permanently disabled email within 5 minutes. I was pretty shock because I didn’t do anything. Please recover my account back

1
Date of experience: Jan 01, 0001
Lost access to my Instagram account with no support

My Instagram account was disabled while it was deactivated. I never received a warning or explanation. I wasn’t able to access my data or get help through their support system.Very disappointing experience and no clear way to resolve it.

1
Date of experience: Jan 01, 0001
If I could give it 0 I would

If I could give it 0 I would. Due to their AI going crazy my account was banned for a serious accusation of Child Sexual Exploitation. There’s no way to contact support without buying meta verified but if they ban one account they’ll ban your device and you can’t log in at all despite having the right password. They need to address this issue fast as it’s messing with peoples livelihood and my ability to communicate with people for an upcoming event.

1
Date of experience: Jan 01, 0001
Instagram AI wrongfully disabled all of…

Instagram AI wrongfully disabled all of my accounts on June 4th. My instagram accounts were for my business, car, and landscape photography. I absolutely never violated any TOS. The appeals process is a joke and their AI rejected my appeal in minutes without any human review. One account was connected to my Facebook, so my Facebook account that I've had for 20 years is also disabled. I have photos of friends and family on there that have passed away. Instagrams AI moderation has incorrectly disabled me and there is absolutely no way to contact a human for review. This has cause irreparable damage to my business and mental health. I hope everyone signs the petition and joins the class action lawsuit.

1
Date of experience: Jan 01, 0001
Instagram will accuse you of CSE and…

Instagram will accuse you of CSE and suspend your account with no proof and then not process your appeal im a timely fashion, if at all. My wife's account had this happen 8 days ago at the time of this comment and we cant get a singular response. This is beyond frustrating and given the criminal nature of the allegations, Instagram (Meta, Inc) may want to take further care to ensure this stops happening before it ends up in a class action lawsuit.

1
Date of experience: Jan 01, 0001
This page is dead

This page is dead. It killed itself when it started using AI as a moderation tool. The AI false flags a lot of content. Then immediately after Appeal you get rejected within seconds. There is no Human left to review things. It's all automated. The Support Pages are useless. Once you get your account banned it's gone. Check out the /instagram reddit. Everyday hundreds of accounts removed because of AI misidentifying content

1
Date of experience: Jan 01, 0001

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Business Details

  • Instagram is an American photo and short-form video sharing social networking service owned by Meta Platforms. Launched in 2010, it enables users to upload and edit media with filters, organize content by hashtags, and share it publicly or with pre-approved followers. The platform also features Stories (disappearing content), direct messaging, and shopping functionalities, allowing users to connect, express themselves visually, and engage with brands and creators.