Instagram

1.3
1.3 from 873 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

873 Reviews

5 Star
4%
4 Star
1%
3 Star
2%
2 Star
4%
1 Star
88%

Filtered Reviews

Filter Reviews

Review Time

they banned my account for no reason…

they banned my account for no reason and wont even let me submit an appeal

1
Date of experience: Jan 01, 0001
My account was suspended. Meta needs a lesson.

The current mess that Meta has created which is troubling their users is disgusting. Meta is accusing people of horrible things and suspending their account without any kind of investigation, warning. Meanwhile gore, cp etc is rampant on their platforms which the ai does not see as any problem.My account was suspended and I have lost all my fond memories. It is time for a wake up call for everyone. Meta needs some lesson now.

1
Date of experience: Jan 01, 0001
Pathetic Customer Support

Information Stealer Company. Creates false bans. Lies to Media and plays the Victim Card. They are rotten to the depths of their core. I hope the lose all the money and go bankrupt.

1
Date of experience: Jan 01, 0001
Instagram account suspended FOR…

My Instagram account was suspended. The false reason given could not be any less truthful, or more defamatory. I know I’m one of thousands if not more, to whom this has happened. Word on the street is that Meta’s AI, which is governing suspensions, is trash. Minimum Viable Product - I get it, but this is ridiculous. The AI is apparently easy to manipulate, and clearly cannot accurately analyze what it is reviewing. And as all of us now know, Instagram/Meta has no customer service. None!! So if you were hoping to speak with a human to hear what is going on and to try to dispute something, best of luck! This company (Meta) at a baseline, doesn’t care about the humans who use their service, but more realistically is actively working to do us harm. This feels like a new level of Big Brother and it’s NOT GOING WELL. Get it together, Meta.

1
Date of experience: Jan 01, 0001
Falsely accused me of CSE.

No Body

1
Date of experience: Jan 01, 0001
Meta introduced new ai driven account…

Meta introduced new ai driven account and content moderation that has since falsely accused myself and countless others of policy violations, then permanently banned my accounts with no human review or oversight on the appeal. If this isn't reversed, it will be the end of both Instagram and Facebook as viable platforms, and all trust in Meta in data stewardship is completely shattered

1
Date of experience: Jan 01, 0001
Falsely banning my 15+ year old account…

Falsely banning my 15+ year old account with AI and not getting proper human review. I do not know what triggered the AI to ban my account. I cannot make another account without it being banned too on the same device. I would like to know what set off the AI so I do not lose any future accounts and can avoid any behavior that could be falsely detected.I will probably avoid all meta apps in the future and recommend others do the same. I get instantly denied a repeal without proper review or an explanation.

1
Date of experience: Jan 01, 0001
Excessive AI censorship leaves users…

Excessive AI censorship leaves users with nowhere to complain

1
Date of experience: Jan 01, 0001
Falsely accused of something and banned…

Falsely accused of something and banned from Instagram and Facebook.

1
Date of experience: Jan 01, 0001
AI Bans are disastrous

The service, when not administered by a malfunctioning AI driven moderation tool is great.

3
Date of experience: Jan 01, 0001

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Instagram is an American photo and short-form video sharing social networking service owned by Meta Platforms. Launched in 2010, it enables users to upload and edit media with filters, organize content by hashtags, and share it publicly or with pre-approved followers. The platform also features Stories (disappearing content), direct messaging, and shopping functionalities, allowing users to connect, express themselves visually, and engage with brands and creators.