Instagram

1.3
1.3 from 873 Reviews and Ratings
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Average Rating

1.3

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5

873 Reviews

5 Star
4%
4 Star
1%
3 Star
2%
2 Star
4%
1 Star
88%

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Trash

Trash. Absolutely useless

1
Date of experience: Jan 01, 0001
Meta accused me of being a child…

Meta accused me of being a child predator falsely. Unfortunately having to get a lawyer involved.

1
Date of experience: Jan 01, 0001
They disabled my Instagram and Facebook…

They disabled my Instagram and Facebook accounts for a shameful reason. However, my accounts were stolen. They ruined the lives of thousands of people with the ban wave. They executed hundreds of thousands of people without ever giving them the right to defend themselves or present evidence, yet even people sentenced to death are given the right to have a final say.

1
Date of experience: Jan 01, 0001
All Meta accounts permanently disabled!

I've been wrongfully accused of CSE (no evidence of what triggered this erroneous accusation was even provided) and my facebook instagram and whatsapp have all been permanently disabled. The appeal was a joke, it was almost immediately denied. Can't contact anyone at Meta by phone or email for a human to review.

1
Date of experience: Jan 01, 0001
Meta has disabled all of my accounts…

Meta has disabled all of my accounts out of nowhere for nothing. This is happening to millions of people, small businesses, creators, etc. Terrible customer service

1
Date of experience: Jan 01, 0001
Meta AI is wrongfully disabling accounts for CSE with no violation possible and no recourse.

I've had an account in good standing, never violating any guidelines at all, since I was 16, nearly 10 years. I'm a dancer and a performer and had a lot of irreplaceable connections, networking, contacts, direct messages from people who've passed, professional connections that I likely will never get back, and a long history of myself that is not possible to recreate. I was banned, wrongfully, for CSE, a guidelines I couldn't possibly have violated, and after an appeal banned within minutes with no recourse or human involvement. This is unacceptable, and I'm not the only person dealing with this. I also lost my Facebook account with even more countless irreplaceable connections and memories because it was linked, when I appeled it was told that my Facebook account had violated guidelines as well despite also not possibly having done so. Meta is using AI systems that are broken and cannot correctly assess community guidelines violations, meaning user's like myself and thousands of others who actively stay within guidelines are being punished and cannot find a solution, while reports of actual community guidelines violations are often ignored or deemed fine. I'm disgusted. I feel violated and upset. Meta needs to fix their broken technology NOW and reinstate all accounts caught up in these incorrect sweeps.

1
Date of experience: Jan 01, 0001
Banned me and almost 30k other users…

Banned me and almost 30k other users for “child sexual exploitation” for absolutely no reason. They use an ai moderation system and it’s impossible to talk to a human on the support team unless you pay for Meta Verification. I’ve been banned since June 9th and they said it would take 24 hours to review my account. It’s been 17 days.

1
Date of experience: Jan 01, 0001
I was banned for no reason

I was banned for no reason, I appealed and in a second it was rejected

1
Date of experience: Jan 01, 0001
Horrible moderation

Horrible moderation, support and corrupt management and bad things still up

1
Date of experience: Jan 01, 0001
Account disabled for no reason

I been using Instagram since 2013 and never had any issues or warnings, all of sudden my account was disabled this morning with a ridiculous reason - CSE. I appealed it and less than one min.later it said the account is permanently disabled. After searching Reddit and other sites, it seems that 1000s more people also got the same - same exact reason, too. Today it was even reported in the news in South Korea, so it's a global glitch. There are no emails or any way to contact a actual person working for META to fix the issue, seems they did this on purpose. The mass deletion of people's accounts without warning is absolutely disgusting.

1
Date of experience: Jan 01, 0001

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Business Details

  • Instagram is an American photo and short-form video sharing social networking service owned by Meta Platforms. Launched in 2010, it enables users to upload and edit media with filters, organize content by hashtags, and share it publicly or with pre-approved followers. The platform also features Stories (disappearing content), direct messaging, and shopping functionalities, allowing users to connect, express themselves visually, and engage with brands and creators.