Review Time
I honestly believe that this is the single worst piece of software that I have ever experienced. I cannot for the life of me imagine why anyone would believe this software solves anything in their life.I would estimate that 50% of the 100+ videos I have watched on Loom have cut out before they reached the end. And then the simply won't load.If you try and seek in the video timeline, it will just crash and leave you with a loading animation until the day you die.When you load a video you have to click play 2-4 times, before the video actually starts.I can't imagine how anyone would write a web application that is this unstable, buggy and un-user-friendly. It's absolute garbage... To the point where I actually spend valuable time writing this review.
I use Loom at work on daily basis and it is a lifesaver! It have occasional crush but experience overall is amazing and saves so much time in correspondence with our customers and colleagues. One thing though - I heard a rumor that Loom employers are called Loommates - it is cute, but... did you consider Loomminati? It is so much cooler you guys! Hugs!
Such a miserable experience, i upgraded to business plan to get more than 5 min recording time. but still cant record more than 5Min, tried 3 times and everytime the video recording stop at 5min , so just wasted 15min of my life. run away from these scams.
The desktop app is atrocious for all the reasons folks have already mentioned. The online interface is not super intuitive and their folder management is jumpy and doesn't behave in a way that any person with logic would expect. I have to click "show more" 3-4 times in the same folder to find a client folder sometimes (and it's not even alphabetical). But what really frustrates me the most, is that my clients can't download videos without paying $15 a month. Okay, signing up for a free account to download, is reasonable. But a paid account is insanity. This makes this tool useless for me. Loom had the opportunity to introduce themselves to 80+ people through my account, but instead, I'll be cancelling. I was going to reach out to their support about it but as they've given me know way to do that, I'll just put it here instead.
Your nonsensical desktop app got in the way of a job interview by interrupting Teams and I had to quit the interview.I never even had the app open but it was "running in the background"Complete intrusion of privacy and maybe might have cost me!
The desktop app is junk. It doesn't work. It constantly asks to connect after I have already signed in, but it never signed me in in the first place. However, it said it did.The Android app records great, but you can either keep the recording tools on the screen while recording and get the recording tools in the video or turn it off. If you turn it off, the video still records while you try to find the controls to stop the recording. The app glitches when trying to sign in, and the video doesn't automatically populate after you record it. You have to force-close the app, then open it again, and the video will be there. You cannot use the software since the app and desktop app have sign-in and sync issues. Making this a waste of time. Don't waste your time paying for this. All these companies have good demos, but the actual product doesn't work. It reminds me of Netflix with the buffer on the Tyson fight. Pure garbage.
This is one of the worst things i have used. would not connect to my mic which everything i do on a day to day basis does. Kept giving me a pop up mid recording everytime i would click telling me my mic is not connected even after dozens and dozens of times i have pressed "proceed anyway" the most frustrating thing to use.
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