jotform

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5 Star
78%
4 Star
9%
3 Star
1%
2 Star
2%
1 Star
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Easiest platform! From free to paid subscriber

I have used the free version of Jotform for several years. I've decided to pay for a subscription as my needs have increased. It is the most intuitive, user-friendly platform I have used. I love the ease of form design and the widgets give me a flexibility to add functionality. I've streamlined several workflows using Jotform. Thanks!

5
Date of experience: May 21, 2025
my go to

my go to! I cannot be without this! I use this to collect information like timesheets, attendance etc from my employees! I could not be without it. reduces the need for endless spreadsheets.

5
Date of experience: May 19, 2025
Jotform automates our entire process!

We utilize Jotform for our entire Residential Rental business. It provides the flexability, customizations, and integrations that we are looking for. The experience of the forms are wonderful, easy to use, easy to configure, and their support department are pretty quick at replying to support requests. The only thing I wish they had, was a cheaper, smaller tier than what they currently have. That would make them a 10/10 in my books!

5
Date of experience: May 18, 2025
How Jotform Became My Go-To Tool for Managing Event Headcounts

I was looking for a widget that would allow me to create a real-time headcount list, and I tried several survey tools. Unfortunately, none of them offered a feature that showed respondents the live availability of seats in a session. I had to create complex workflows just to manage that functionality. Then I came across Jotform and found it incredibly helpful, especially the Inventory widget. It’s simple, intuitive, and does exactly what I needed. I'm really grateful for this tool. While exploring the platform, I also discovered many other features that I can see myself using in the future.

4
Date of experience: May 16, 2025
Jotform is seamless

Dear Jotform Team,I am writing to express my sincere appreciation for your platform. Our agency, A & C Travel Services LLC, recently saw another travel agent utilize one of your forms, and we were incredibly impressed by its functionality and ease of use.It was immediately clear to us how Jotform effectively eliminates the need for excessive handwriting and cumbersome paper-based processes. The form we observed demonstrated the platform's ability to ensure that all necessary client information is captured accurately and efficiently without the risk of overlooking any crucial details. For a busy travel agency like ours, the ability to streamline this essential aspect of our operations is truly a lifesaver, allowing us to focus more on providing excellent service to our clients.Thank you for developing and providing such a valuable and innovative tool. We look forward to implementing Jotform within our agency to enhance efficiency and client experience.Sincerely,Ignacio AlleyneA & C Travel Services LLC

5
Date of experience: May 17, 2025
Easy straight forward to build forms…

Easy straight forward to build forms and simple for people to complete

5
Date of experience: May 16, 2025
Poor Customer Service

Normally I love JotForm but if you need help they are not availaible. I have been trying to resolve issues with a form that contains alot of staff information. I keep getting BOT. I have a paid, HIPAA subscription but I guess that does not warrant customer service. I am looking for another option at this point after 3 years of using JotForm. FOLLOW-UP: Today is day 10, and still no response; not even an update from developers. Very dissapointing.

2
Date of experience: May 05, 2025
I just started my own small business…

I just started my own small business creating balloon installations and decoration i've tried many other websites and i found them very hard to understand and manage Jotform is beginner friendly and simple I personally love it! and the best part, its FREE!

5
Date of experience: Mar 01, 2025
Automation Miracle for me

I first used Jotform when I started my animal rescue back in 2017 for foster and adoption applications. It worked great and my organization continued to use the application. Fast forward to now, I had a process at work (my day job) that was very tedious and manual. This particular process was taking forever and even the clients were frustrated. So, I started to play with some ideas on Jotform and low and behold, was able to create an automated request form for my clients. They loved the new process, and it was working great for what we needed. Since then, I have shared this form & process with my team, and now they use it as well. Everyone on the team has been receiving positive feedback as well and this once very long process, is now quick, easy and trackable.

5
Date of experience: Apr 01, 2025
I just started my own small business…

I just started my own small business making snowglobe tumbler cups, I have tried a few websites, most are too expensive and not very user-friendly. I came across Jotform and i love it! its so easy to customize, and the best part, its FREE!

5
Date of experience: May 14, 2025