Instagram

1.3
1.3 from 873 Reviews and Ratings
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1.3

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5

873 Reviews

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Stuck in a security reset loop and…

Stuck in a security reset loop and Instagram will not engage or attempt to fix

1
Date of experience: Jan 01, 0001
I’ve been locked out of my business…

I’ve been locked out of my business Instagram account for over a week now due to losing access to my authenticator app. I’ve reached out multiple times through both my business and personal email, and I haven’t received a single response. Not even an acknowledgment.This isn’t just a social account — it’s a core part of my business operations. The silence from Instagram’s support team is unacceptable. I’ve offered to provide every form of verification they might need, but there’s no way to escalate, no human contact, and no resolution in sight.For a platform that claims to support creators and businesses, this experience has been a complete failure. If you’re thinking of building your brand here, be warned: if something goes wrong, you’re on your own.

1
Date of experience: Jan 01, 0001
5 days stuck in login/security loop – Instagram doesn’t care

My Instagram account @06.kaanbb has been stuck in a security loop for 5 days.I completed all verifications (CAPTCHA, SMS code, password resets) multiple times – nothing works.I still get “Couldn’t refresh feed” in the app, and the browser keeps forcing password resets.I even received a message saying “To protect our community, we limit certain actions.”The “Report a Problem” button appears but doesn’t open a text box. It’s broken.I emailed support at submitted reports from other accounts, and waited patiently. No response.This is beyond frustrating — I have important messages stuck in my DMs and no way to access them.Instagram’s system is broken and support is non-existent.Fix your platform or stop pretending to care about users.

1
Date of experience: Jan 01, 0001
Instagram suspended my account twice…

Instagram suspended my account twice for CSE which is completely false! This is having an impact on my mental health and networking opportunities. Meta customer service is no help

1
Date of experience: Jan 01, 0001
Instagram ISLAM SUPPORTERS

Instagram makes me sick 🤮🤮🤮🤮🤮. They allow the terrorist supporters to say whatever they want and when it comes to other individuals we are not allowed to comment back . That site should be taken down permanently. THEN DONT F K N allow post to be on if you’re going to stop comments 🤡🤡🤡🤡🤡🤡

1
Date of experience: Jan 01, 0001
My account got suspended for CSE before…

My account got suspended for CSE before that I was hacked I had to change my login several times got my account back and bang hit with your account is disabled for CSE community guidelines. No way this is happening 10 year account down the drain I’ve been wrongfully accused.

1
Date of experience: Jan 01, 0001
My 2 instagrams and Facebook account…

My 2 instagrams and Facebook account have been suspended for no reason at all they wrongfully violated my account and took all of them at one time ! This is sad and they not doing anything about it ! Customer serous horrible it’s no way u can reach them at all !!!!!!!!!!!

1
Date of experience: Jan 01, 0001
Disabled account

I’m extremely disappointed with how Instagram handled my account. Both my personal and business pages were wrongfully disabled without warning or clear explanation. As a small business owner, my Instagram was a major tool for connecting with clients, showcasing my work, and growing.I’ve tried reaching out to resolve the issue, but communication has been frustrating and unhelpful. It’s upsetting that years of content, client interaction, and business growth can be taken away in an instant with no support. Instagram, please fix this!

1
Date of experience: Jan 01, 0001
Instagram needs to fix the issue!!!!

Instagram needs to fix the issue where the same people keep sending follow requests even after being declined multiple times. It’s frustrating and feels like my decision is being ignored. If I decline once, that should be enough. This needs to be addressed seriously.

1
Date of experience: Jan 01, 0001
This site really stinks

This site really stinks. Twice in one day I was restricted and then cut off. I'm trying to promote my book and I'm unable. I should have never came back to this platform. People, don't waste your time. I'm avoiding Facebook at all cause.

1
Date of experience: Jan 01, 0001

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Business Details

  • Instagram is an American photo and short-form video sharing social networking service owned by Meta Platforms. Launched in 2010, it enables users to upload and edit media with filters, organize content by hashtags, and share it publicly or with pre-approved followers. The platform also features Stories (disappearing content), direct messaging, and shopping functionalities, allowing users to connect, express themselves visually, and engage with brands and creators.