Review of wayfair
I ordered a range exhaust. First it was lost and then they reshipped it. From the time I ordered it till I received it was nearly 6 weeks. As a result, my project was finished and I could no longer use the range hood. When I tried to return for a refund I was informed that this was non-returnable. Read the fine print very carefully! I am out over $800!! Customer service was terrible!!
Review of wayfair
I bought this sofa for $1,176.99, expecting quality and durability. Just a few weeks in, the foam started deteriorating. Customer service refused a refund but sent a replacement, assuring me it wouldn’t happen again.Well, it did. The exact same foam issue came back. I gave this brand a chance and trusted their word — I shouldn’t have. The foam is of poor quality, the sofa barely lasts 2 to 3 months before collapsing. Miserable quality, and to make things worse, the customer service is unhelpful and dismissive.Would not recommend this product to anyone.
Review of teamviewer
Review of Shopify
LET THIS BE A WARNING FOR ANY FUTURE MERCHANTS INTERESTED IN IMPLEMENTING SHOPIFY POS TO YOUR STORE.To preface, our company initiated the move to the Shopify platform in 2020, precisely at the beginning of the pandemic. Admittedly, we were not prepared at the time to efficiently integrate it into our operations. However, the severe constraints imposed by pandemic-related restrictions compelled us to implement it fast. Over time, we have managed to master the platform, progressively enhancing its efficiency. The support received through the online platform was initially excellent.In September 2023, confronted with the impending termination of support for our existing POS system (QuickBooks POS), we made the strategic decision to transition to Shopify. Unfortunately, our engagement with the Shopify vendor (Mate Baker) proved to be filled with misinformation. The guidance provided regarding the essential equipment for our operations was entirely inaccurate. Additionally, the support and guidance from the Shopify team was inexistant. After multiple pleas for guidance and help, in the end of October, we decided to hire a Shopify expert to help us with the migration. Subsequently, upon enlisting the services of this local Shopify expert, we discovered that out of the total hardware purchased from the recommendations of the Shopify vendor, amounting to $4,028.00, a staggering $2,565.00 worth of UNNECESSARY equipment had been purchased.Since the beginning of December, persistent efforts have been made to initiate the return of this surplus equipment, but unfortunately, our attempts have been met with overwhelming obstacles and unanswered communications. This situation has elevated our uneasiness significantly, as we fear that our decision to transition to Shopify for the acquisition of a new POS platform may have been grievously misguided.Despite the commendable support and guidance received during our two years of collaboration with Shopify for our e-commerce platform, it is unfortunate to express that the same level of support was NOT extended during the integration of the POS system. Numerous attempts to seek assistance, marked by unanswered emails and unreachable contacts, have left us battling with operational challenges. As dedicated partners in this platform, we tried to attend to this issue internally and inquired about the need for a more direct line of communication but met with inconsiderate team members. Our issue was brought to the back-end support team and their ONLY response was that no refunds can be made as they have a 30-day policy for their hardware items. We wouldn’t have passed the 30 days if we were met with communicative team members that were willing to help and guide a partner in an extensive software transition. My advice to you is to make sure you can be clear with your Shopify team members and hopefully they can be responsive as well. So you do not have $2,565 worth of unnecessary and useless hardware sitting around, as we do. BE AWARE OF SHOPIFY SALESPEOPLE TRYING TO OVERSELL AND UPSELL YOU ON PRODUCTS YOU DO NOT NEED!!!!
Review of sage
Johnathan covered several "issues" that I was struggling with - did not just sort it out, he did it step by step so that I would know what to do should I come across a similar problem ! He was really patient (I'm not good with IT!), friendly and informative - CANNOT THANK HIM ENOUGH.
Review of rover
Review of rover
Review of paypal
I should have referred to this Trustpilot earlier! A client sent me a payment for a Paypal invoice and Paypal just terminated my business account permanently after asking for identity verifications. After 3 years of using their service. No warning, just a generic apology email few minutes after submitting my business registration (which they had when I first opened a biz acc with them, and no changes) that they had to permanently terminate my acc due to their policy (a link where several possible reasons were listed, which none seems to be possible) and hold the funds up to 180days followed by a "large volume" account deduction to the funds (it was USD400 for f-sake). Emailed my acc BDM, been a week still no reply. I initiated a refund to my client, apologised for the inconvenience and moved my business to wise and payoneer. Bye Paypal, I'll task myself to warn everyone not to use your platform form now on.
Review of oracle
Review of lowes
I am an 86 year old widow, caring for my 66 year old disabled son. I purchased a dishwasher for him from Lowes on April 4th. It was improperly installed on April 6th. No one mentioned a 48-hour time limit to notify Lowes of any dissatisfaction. He did not use it the first two weeks. He had a cleaning lady who was cleaning his kitchen for him. The first time he used it, during the second week, the door jammed, it would not run on a normal cycle, it automatically ran a 3-hour cycle. He did not put the dishes away until two days later. The dishes were totally wet and food was in the bottom of the dishwasher. Lowes claimed we only had 48 hours to report the problem. A few days later, less than 30 days into the purchase, he decided to return it. A pickup was scheduled. He was told by the pickup people when they came to his home, that it had to be uninstalled at his expense, so they did not take it. I talked with Lowes local people and was treated poorly by a clerk named MJ. I could not speak with the store manager because he was with someone and possibly could not call me back that day. I called Corporate customer service, talked with Kyle for 53 minutes, and he rescheduled the pickup. We still had to pay someone to uninstall it. Kyle, said I would receive a full refund. The next day, it was picked up with all the purchased parts. May 6, 2024 I got a call and an email from the Casa Grande Floor Supervisor saying an investigation was going on. A partial refund was credited to my Lowes Reward card. Today, I received another email from the supervisor stating that the installation cost would not be refunded because "it was installed." My husband, two sons and I have been customers of Lowes for over fifty years. They don't care. The reviews show that Lowes policies have begun coming against their customers! I am taking this to Arizona's Adult Protective Services with Disabilities as well as "3 On My Side" TV station. Lowes are abusing much younger customers as well as the disabled elderly. I'm tired of Corporations taking advantage of their customers!! Don't buy at Lowe's unless you question everything and read pages of their fine print first!
Review of springer
Review of intuit
Review of ihg
Williamsburg NY location was the best thing about this hotel. Our shower had dozens of tiny flying bugs on the ceiling and tiles. Shower floor was extremely slippery and without any type of floor mat. Not a mini fridge in the room but a mini “cooler” which kept beverages slightly above room temperature. TV malfunctioned constantly by audio skipping and we were told to flip the breaker switch to reset it. Air conditioning also failed and we were advised to flip the breaker…all night long. No vending machines available for ice or soda and water was very inconvenient.
Review of discordapp
I am one of many people whose Discord accounts got falsely disabled for being underage. I have seen a lot of people saying that Discord support ghosts them on purpose, but that's just not true. Discord is a huge company with a lot of users and a lot of daily requests. The support is overwhelmed, but I promise you, they will get to you. Even though they took under a week to respond to my age update, they did the job. Overall a smooth process.
Review of wpengine
Having WPengine is like having a car mechanic that really cares about your car and your wallet, except it's for WordPress. If anything goes wrong, I hop into their support, and they guide me through it. It's a premium hosting service, no doubt about it.
Review of ebay
Review of uber
The driver didn't know the area; why was he sent ? He didn't phone me when he arrived at 2 30 a m. I went out as a car was waiting. He took à long route, didn't know which entrance to the tube station was open at that time as he isn't from this area.The car was far too big for purpose and he drove really slowly, afraid of damaging it.I missed the tube, missed the Gatwick train and nearly missed my flight. I will only use local taxi services from now on. Tried to give feedback to Uber but they make it impossible
Review of squarespace
Worst experience ever. Fiddly, prohibitive, and generally a massive joke. Trying to get anything to link and work is a nightmare. And trying to set up something as simple as a portfolio is ridiculous.This is the coronavirus of website building. Everyone seems to have it, but nobody should want it.
Review of sendpulse
I'm not one to abuse company support and fortunately I've never had a serious problem, but the few times I've asked something they were always willing to help in a friendly manner and checking that the problem had been resolved and I was satisfied.I'll clarify that I'm not a big customer and yet they made me feel like one.
Review of gog