Review Time
Viber blocked me with no explanation and for no apparent reason. I have seen other reviewers make the same complaint. There is apparently no right of appeal. I only had one contact on the site, and was stopped from contacting him, even though he had made no complaint against me, and I had only posted a couple of messages which he had failed to see, so hadn't responded to me. No customer service provided at all!
Tried to sign up to viber with a international plan. Input phone #, select plan, paid. And tried to install on phone. Got a message the account is locked... After 10+ support tickets. Come to find out that my overseas phone # that I have had for almost a year is blocked for spam... Considering I never had a viber account in that time, it was impossible to have been my number for at least 1 year. Customer service was down right rude.
Completely useless.I sent my id card to verify viber pay over a month ago and my account is still pending review.I contacted the support over 50 times and they still dare asking what’s my request after multiple emails.I would advise to go back to school and learn how to read. Cause apparently your KYC department and CS is handled by perfect morons.
If someone is still using this rubbish, get rid of it!You may lose your subscriptions and payments for no reason, like many people did!! Customer support doesnt exist, no response to multiple emails, no contact number, no live chat!!! AVOID AVOID AVOID!!
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