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wordfence

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5 Star
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Tahj Parkinson
Essential Security System and Superior Support

Wordfence is an essential security system for our online communities. The software has a wide range of complex tasks that it can perform, giving us a lot of data and tools to customize our sites and monitor activity. Wordfence agents bring a superior level of expertise to the work. They are excellent communicators, hard-working, and proactive. Impressive.

5
Date of experience: Feb 12, 2023
Karen Collins
Quick response and helpfull

Quick response and helpfull - thanks!

5
Date of experience: Feb 07, 2023
Conor Cagle
Solid product and great support

We've been using WordFence Premium to protect our clients' WP installs for several years now. The plugin does a great job of keeping the bad guys at bay, and the WordFence Customer Support staff are helpful and prompt. Thanks guys! :-)

5
Date of experience: Feb 08, 2023
Drake Cota
Fantastic service

I've just signed up to Wordfence as I had a problem with my security, and they were great at taking to the time to explain what had happened and what steps I should take. Fantastic service.

5
Date of experience: Feb 06, 2023
Sam Ross
Good support.

Getting to the right support person for my issue was key. I had to open a second ticket but the issue was resolved. Hours during the day for which support is available should be expanded.

4
Date of experience: Jan 30, 2023
Maddison Samples
I've used Wordfence for years and I've…

I've used Wordfence for years and I've been very pleased with the value of their service. I haven't had to contact their support until today, and I was very surprised at the speed of their response. Awesome job!

5
Date of experience: Feb 03, 2023
Great Support, Great Plugin

I have Wordfence installed on approximately 50 websites and as long as I have it running, and look into the security issues Wordfence alerts me to (and keep all plugins updated) I've never had a site get hacked.Recently I switched phones and my 2FA credentials were lost. I contacted Wordfence and with an hour I was able to regain access to my account.Thanks for the great customer service.

5
Date of experience: Feb 02, 2023
Jaidyn Radford
this is more like a scam company

this is more like a scam company, I have my normal virgin broadband from UK, I visited a website that continuously blocked my ip but their logo is there so you can search for them, as a visitor I would never visit a website that blocks me for normal page searching, I mean you can't expect someone stays too much on a webpage if is not interesting or I couldn't find what I looked for, and blocking a public IP from an internet provider just for navigating you just make me mad and people who implement your plugin in their websites are really sick, your plugin is not accurate and time-wasting

1
Date of experience: Jan 28, 2023
Breonna Shultz
I use Wordfence response

I use Wordfence response. The kind of assistance provided to me is incredible. You can count on them. It's the best security plugin available for WordPress.

5
Date of experience: Dec 31, 2022
James Hernandez
Their support is fantastic

Their support is fantastic. I had an issue with logging in to my website and opened a support ticket. Tim from support was quick to respond and give me an alternative way to get logged in. Then, helped review my site and flag that another plugin was causing my issue.Would recommend this plugin to anyone that wants to add extra security to their website.

5
Date of experience: Dec 15, 2022

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