Review Time
I am a Wordfence premium customer in connection with a blog. I love the regular audits conducted and the way issues, when found, are clearly displayed for action. I recently received notification that a routine scan identified that my website was blacklisted on a spam filter website. This made no sense to me given the nature of my blog so I reached out to Wordfence using their help feature to get information on how to resolve. I immediately received an email confirming receipt of my outreach and creating a ticket. Within one business day I received a response from Phil with Wordfence. He went above and beyond, not only responding to my immediate question but also the questions I didn’t ask. Though the issue resolved in its own (Phil explained why), as a nonprofessional (highly casual) blogger I greatly appreciated the education. It is wonderful to have access to a knowledgeable resource. Wordfence has helped keep my website clean and given me peace of mind. I highly recommend.
I've trusted Wordfence for years and find it easy to use and understand. I never worry about my site because I can see how effective it is on the dashboard. And when I had a question recently, I got the clearest, most direct answer that I've ever received from tech support anywhere.
I've used Wordfence for several years now and have found that the plugin performs well, helping to protect my business website. It's comprehensive, provides ample information and tools I've found helpful and informative. I highly recommend it to other small business owners.
We have been using the Wordfence plug-in for at least the last 8 years (perhaps longer). Can't say enough good things about it. It has stopped more attacks than I can count. Anytime I put up a new WordPress site, Wordfence is one of the first plug-ins I add before the site goes live. And yes, the premium version is worth it. I would also add that their technical support is equally awesome. I've only had to use it 2x in the past 8 years but in the most recent case, they promptly answered my support ticket and gave me the info I needed about their db structure that allowed us to create a bash script to extract the data we needed to help protect our network. A++++
The support was professional and helpful. It's difficult to track all the threats to a Website unless you're a security professional. I sincerely appreciate having the WordFence team there for questions when I'm concerned about the security of our Website.
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