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THE WORST SERVICE IN THE WORLD

THE WORST SERVICE IN THE WORLD. THE MOST DISGUSTING NASTY SERVICE OUT THERE. THEY ARE A SCAM. THEY WONT EVEN LET ME LOG IN TO MY ACCOUNT TO SEE MY W2. This is insane.

1
Date of experience: Feb 16, 2025
I'm going to keep this short!!!

I'm going to keep this short!!!Absolutely The Slowest People On The Planet!!!!

1
Date of experience: Feb 06, 2025
It’s funny how simple forms take a week…

It’s funny how simple forms take a week or weeks after they start accepting returns, and worst part is the morons at the IRS somehow find a way to even delay that by a week or two. They are incompetent with simple tasks.

1
Date of experience: Jan 30, 2025
As much as I disagree with this…

As much as I disagree with this institution and how my own money gets handled, as of late they have been sincere and kind and helpful through my struggles with Tax fraud committed against me by employers I trusted that were in fact committing fraud against me.

4
Date of experience: Jan 12, 2025
I shared my new number with an IRS rep…

I shared my new number with an IRS rep just yesterday. I have been receiving spam calls non stop since then.

1
Date of experience: Jan 24, 2025
IRS no longer helps taxpayers with forms

Sadly, the IRS helpline customer service has fallen off a cliff. The IRS no longer helps taxpayers with questions about completing tax forms including the basic Form 1040.The staff are rude, surly, do not listen, and transfer you without warning (often to the wrong department).After spending an hour on hold you can expect an untrained, uneducated person to read a scripted questionnaire with little to no relevance to your issue. At the end of the questionnaire, the IRS staffer will say they cannot provide assistance for your issue over the telephone. It is hard to imagine a more useless or poorly run organization. If the US government insists on having a tax code of labyrinthine complexity, it must help taxpayers to comply with it. Shameful mess.

1
Date of experience: Jan 22, 2025
Worthless Uneducated Users of society Employees

As a business.....the IRS is the most incompitant people working in the government. As of last month the IRS sent a letter after 11 years and the business is shut down for past 8 years saying they didnt have a 943 form but they show all the payments were up to date and that I had to fix the problem. Even thou these forms were sent certified mail, once they get to the building, onto a desk for some ungodly reason they get lost, shredded or they just dont get put into the computer system. People working at theses offices cant even speak english and the people are the most incompitant, uneducated, non working, unorganized people in the united states. They way I see it as of today, Biden and the Government is trying to scam the american people out of more money as they are broke and sent all our money to communist governmnents, sex rings, drug cartels and human trafficking for the Biden Harris pelosi clinton, obama corruption. Get you head out of you asses!!!!! 11 years is past the years to keep taxes by federal law. I should sue you people with President trump behind me.

1
Date of experience: Jan 01, 2025
They held my 2019 refund even after I…

They held my 2019 refund even after I identified myself. Now say they don't have to pay it. Then they held my 2022 and 2023 and won't pay refund. This is embezzlement! We should all sue them!

1
Date of experience: Dec 20, 2024
The IRS’s debt collection practices are…

The IRS’s debt collection practices are nothing short of tyrannical. While we grapple with a trillion-dollar deficit, they shamelessly focus on squeezing individuals dry instead of holding accountable the companies that bait and switch with phony “reskill” initiatives. These so-called educational programs promise upward mobility, but instead, they abandon vulnerable people the moment profits dip, rushing on to the next student they can wring $10K out of in a measly 18-week sprint.The IRS, in turn, sits idly by and does nothing meaningful to address these broken promises. Instead, they swoop in to ensure every last dime is collected from those who’ve been misled and left behind by these predatory schemes. Rather than championing fairness or driving reforms that help real citizens find stability, the IRS only proves that they’re content to maintain the status quo: forcing individuals to pay up while letting exploitative companies flourish unchecked.It’s a system that breaks trust, disrespects taxpayers, and cements their reputation as little more than ruthless enforcers of a fundamentally flawed economic order. Shameful.

1
Date of experience: Dec 19, 2024
Terrible Customer Service!!

I have called the Internal Revenue Service number twice. Each time I would stay on hold for 45 minutes and then they would hang up.

1
Date of experience: Dec 17, 2024