wordfence

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5 Star
93%
4 Star
1%
3 Star
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1 Star
5%

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Wordfence is essential

After my website was hacked a number of years ago I started my subscription to Wordfence. I have had zero issues since then. Their paid subscriptions are well worth the price because their support is outstanding! I receive regular reports of IP addresses (and locations) attempting to gain access to my admin area and they are all automatically blocked.

5
Date of experience: Nov 20, 2024
Superb plugin and customer service!

No Body

5
Date of experience: Nov 14, 2024
Indispensable service

Ever since sites I administered were hacked by some scammers, I have used Wordfence to defeat and repair damage by those with ill intent. I have never had any issues with them, and their service has been impeccable and timely. I cannot recommend them more highly.

5
Date of experience: Nov 14, 2024
Wordfence gives us protection and the…

Wordfence gives us protection and the peace of mind that comes with it, AND great service!

5
Date of experience: Nov 12, 2024
Good product. Even better service

Cannot fault this company. Great product. Even better service.

5
Date of experience: Nov 11, 2024
Terrific response time.

Terrific response time.

5
Date of experience: Oct 29, 2024
Quick helpful response to account query

I had a Premium license attached to a website I was no longer managing. I needed to know if I could retrieve the license for use on a different website that wasn't ready right away. Tiffany T. was able to show me that all that was needed was to click reset and the license would then be detached from the original website and ready to attach to my new website when I was ready. Timely, knowledgeable and patient. Great job!

5
Date of experience: Oct 30, 2024
I love this service

I love this service. These guys have protected my website since 2018. They've even helped me out when both my mailing service and my hosting provider broke something on my website. They definitely go over and above expectation. Props to Phil. He's awesome.

5
Date of experience: Oct 22, 2024
Requested support to move two licences…

Requested support to move two licences to new account. A couple of hours later, Mark gave me clear instructions on how to start the process and, when I had done my part, he completed the transfer. Painless and easy! Most of our software is now cloud-based and this is probably the fastest and most effective I have received in the past... well, ever.

5
Date of experience: Oct 28, 2024
Renewal problems

HiI was having problems renewing my subscription, i paid twice by mistake, Mark refunded without delay and helped me through the renewal process.Could not have wished for better service.

5
Date of experience: Oct 22, 2024