wordfence

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5 Star
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4 Star
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1 Star
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Problem resolved in a few hours by Phil

I had a problem where Wordfence on one of my sites could not connect to the dashboard. Phil provided a quick reply with how to fix the problem and it did fix the problem.

5
Date of experience: Mar 04, 2025
Incredibly Efficient and Knowledgeable Team

Wordfence truly sets the standard when it comes to security compliance expertise. I needed support for KY3P compliance with my vendors, and after working with all the usual industry players, the Wordfence team immediately understood my requirements. They provided the necessary KY3P data in under an hour—an impressive feat considering that other so-called "tier 1" security and technology vendors took multiple calls and several weeks to deliver less comprehensive information. This experience made it clear that Wordfence not only understands the complexities of compliance but also knows how to efficiently support organizations navigating stringent regulatory requirements. Their depth of knowledge and rapid response time make them a trusted partner in the security space.

5
Date of experience: Feb 28, 2025
Awesome..

Awesome... Professional support with a speedy help.

5
Date of experience: Feb 28, 2025
Wordfence: Excellent Service!

I always had an exceptional support from the Wordfence team. They are dedicated professionals who make the client feel valued, confident and secure.Wordfence is a robust software and great solution for the security of the website.Thank you support team!!!

5
Date of experience: Feb 25, 2025
Mark from support department was really…

Mark from support department was really helpful. he provided step by step instructions to resolve the issue and i was able to resolve it.great job Mark

5
Date of experience: Feb 24, 2025
Robust products and professional support

Robust products and professional support with knowledgeable people. Definitely worth it.

5
Date of experience: Feb 22, 2025
WordFence, more like WordSuperForce!

Graham Chapman ROCKS!!After migrating and updating my site domain, I ran into some snags. Graham was quick to respond and knowledgeable about how to knock out the roadblocks and get back to smooth sailing! He deserves a raise!

5
Date of experience: Feb 21, 2025
Exceptional

Wordfence is a robust solution. We are particularly satisfied with the customer support which is very professional and responsive.

5
Date of experience: Feb 21, 2025
Wordfence by far is the best protection…

Wordfence by far is the best protection against attack foreign and domestic - on top of that you are notified of vulnerabilities and concerns at all times. Been using the plugin, both the free and pro versions on my client's websites for many years.

5
Date of experience: Feb 17, 2025
I'm very impressed by the fast reaction…

I'm very impressed by the fast reaction of the Wordfence Support Team, less than 15 mn after ticket has been opened on a sunday evening : accurate and clear instructions provided that fixed definitely the issue, despite the few infos I have posted. Once again thank you for your efficiency and fast answer.Félix Nguyen - timelessbeauty.fr

5
Date of experience: Feb 09, 2025