Review Time
Wordfence not only delivers an outstanding security solution for WordPress, but it also stands out for the quality of its technical support. Every time I’ve reached out for assistance, the team has responded promptly, clearly, and effectively—resolving issues with a level of professionalism that is genuinely appreciated. It’s exactly what one hopes for—and so rarely finds—in a support service: fast, helpful, solution-focused responses from the very first interaction. In a field as critical as website security, having such reliable support inspires real confidence.
Had some technical issues with Mastercard declining to process transactions, even though the credit cards issuers authorized them. Phil was a real help, giving me more time and all the information and support I needed. Thanks again for outstanding service!
My support agent (Phil) is fantastic. He is quick to respond,is thorough in his solutions and knows the meaning of customer service, and it comes across in his practice of it. He is great at keeping our site secure and finding any issues. Not only is my support agent a keeper but WordFence is an exceptional product
Incredible service! Graham Chapman went above and beyond to fix the issues we had. This kind of service level is rare in a tech landscape where genuine customer care has become the exception rather than the rule. I cannot recommend Wordfence enough.
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